TROUBLESHOOTING, SUPPORT, AND WARRANTY

Troubleshooting

I can’t connect to the Internet wirelessly..

If the light on the front of the Router is solid blue, then your Router is connected to the Internet. You may not be connected to the Router’s wireless network. Please refer to “Connect Your Wireless Devices” on page 20 of this manual for instructions.

If your Windows XP computer is running SP2, you will not be able to set up the Router via the wireless setup process. You will need to either update to Windows XP SP3 or complete the setup via a wired connection.

I can’t connect to the Internet wirelessly and my network name is not listed in Available Networks..

1..Verify that your Router is on and the front-panel light shows solid blue.

2..If you are far from the Router, you might try moving closer to see if you might have been out of range.

3..Using a computer attached to the Router via a network cable, visit http://router/ and ensure that “Broadcast SSID” is ON. This setting is found on the “Channel and SSID” page.

My wireless network performance is slow, inconsistent, suffers from weak signal, or I’m having difficulty maintaining a VPN connection..

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer within 10 feet from the Router if possible.

Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. See the section titled “Changing the Wireless Channel” for instructions on how to choose other channels.

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Belkin AC900 DB TROUBLESHOOTING, SUPPORT, and Warranty, Troubleshooting, Can’t connect to the Internet wirelessly
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AC900 DB specifications

The Belkin AC900 DB is a high-performance dual-band Wi-Fi router designed to provide seamless connectivity and enhanced network security for modern homes and small offices. With its sleek design and advanced features, it aims to deliver reliable internet access for a variety of devices, from smart TVs and gaming consoles to smartphones and laptops.

One of the main features of the Belkin AC900 DB is its dual-band capability, which operates on both 2.4GHz and 5GHz frequency bands. This allows users to enjoy a balanced and efficient internet connection by separating bandwidth-intensive activities, such as streaming and gaming, from everyday browsing and email. The 2.4GHz band provides a broader coverage area, while the 5GHz band offers faster speeds for devices located closer to the router.

The Belkin AC900 DB utilizes 802.11ac Wi-Fi technology, which is known for its superior speed and range compared to previous standards. With a maximum data transfer rate of up to 900 Mbps, this router allows users to engage in multiple activities simultaneously without experiencing lag or interruptions. The smart connect feature intelligently assigns devices to the optimal band, optimizing performance across the network.

One of the standout characteristics of the Belkin AC900 DB is its four Ethernet ports, enabling wired connections for devices that require stable and fast internet access, such as gaming consoles or desktop computers. Additionally, it features a USB port, providing the ability to share files or connect printers wirelessly across the network.

Security is a top priority for Belkin, and the AC900 DB does not disappoint. It offers advanced security protocols, including WPA/WPA2 encryption, ensuring that your network remains secure from unwanted intrusions. The router also includes a built-in firewall that enhances protection against potential online threats.

Setting up the Belkin AC900 DB is straightforward, thanks to its user-friendly interface and the Belkin application, which guides users through the installation process. The app also allows for easy management of connected devices, enabling users to monitor and control their home network settings directly from their smartphones.

In summary, the Belkin AC900 DB combines performance, convenience, and security in one compact device. With its dual-band capabilities, support for advanced Wi-Fi standards, and user-friendly management features, it stands out as an ideal choice for those seeking to enhance their home or office connectivity. Whether you are streaming, gaming, or working from home, the AC900 DB can help ensure that your online experience is efficient and uninterrupted.
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