Troubleshooting
Problem:
I can’t connect to the Internet wirelessly, but the Adapter is connected to my network.
Solution:
If the name of your network is listed as the SSID to which the Adapter is connected in the home page, please follow the steps below:
1.If the network has security (encryption) enabled, you will need to enter the network key.
2.Follow the
Problem:
I can’t connect to the Internet wirelessly, and I’m not connected to my network.
Solution:
If the correct network name is not listed under “SSID” in the Adapter’s home page and in the “Site Survey” page, please attempt the following troubleshooting steps:
1.Temporarily move the Adapter, if possible, from five to 10 feet away from the router. Push the “Auto Connect” button, and then connect it back to your PC. Reopen the Adapter’s home page and check.
A.If the correct network name now appears under “SSID”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” in this User Manual.
B.If the correct network name does not appear, or if no network name appears, your network could be hidden. Use the Adapter’s Wizard (on the included CD) and follow the
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