Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power cable.

projector, and plug the power cord into the

 

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

during the cooling process.

completed.

 

 

No picture

 

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected

Check the connection.

to the input signal device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Blurred image

 

Cause

 

Remedy

 

 

 

The projection lens is not correctly

 

Adjust the focus of the lens using the focus ring.

focused.

 

 

 

 

 

 

The projector and the screen are not

 

Adjust the projection angle and direction as well

aligned properly.

 

as the height of the unit if necessary.

 

 

 

The lens cover is still closed.

 

Open the lens cover.

 

 

 

Remote control does not work

 

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

 

 

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

 

The password is incorrect

 

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 36 for details.

 

 

 

Troubleshooting 97

Page 97
Image 97
BenQ MW860USTi Projector does not turn on, No picture, Blurred image, Remote control does not work, Password is incorrect

MW860USTi, MP780 ST+ specifications

The BenQ MP780 ST+ and MW860USTi are cutting-edge projectors that cater to diverse audience needs, boasting a unique blend of features, technologies, and characteristics that enhance the viewing experience in both educational and corporate environments.

The BenQ MP780 ST+ is a short-throw projector designed to be positioned close to the screen, making it perfect for smaller spaces. It delivers a bright projection of up to 3,000 lumens, ensuring vivid and clear imagery even in well-lit rooms. The MP780 ST+ features a 1280 x 800 WXGA resolution, allowing it to display intricate details accurately. This model supports a 100-inch image from just a few feet away, eliminating the shadows that often accompany standard projectors.

One standout feature of the MP780 ST+ is its Smart Eco Technology, which adjusts the projector's brightness based on the ambient light, optimizing lamp life while maintaining image quality. Additionally, the projector is equipped with an interactive pen, transforming traditional presentations into engaging, hands-on learning experiences. This interactivity is further enhanced by the projector's support for multi-screen collaboration, enabling multiple users to contribute and share their materials seamlessly.

On the other hand, the BenQ MW860USTi takes short-throw projection to the next level, offering a higher resolution of 1280 x 800 WXGA. With 3,500 lumens brightness, this projector is ideal for larger classrooms or meeting rooms with various lighting conditions. It can create a 100-inch image from as little as 0.65 meters away, making it incredibly flexible for tight spaces.

The MW860USTi also incorporates advanced features like the Auto Vertical Keystone Correction, which helps in achieving a perfectly rectangular image even when the projector is slightly misaligned. This projector supports a range of connectivity options including HDMI, USB, and VGA, ensuring compatibility with various devices. Plus, its built-in speakers offer robust audio output, reducing the need for additional sound equipment during presentations.

Both models come equipped with BenQ's DLP technology, known for its reliability and sharpness. They also feature long-lasting lamp life, ensuring reduced maintenance costs. These projectors are energy-efficient, which aligns with modern sustainability goals, making them a responsible choice for institutions and companies alike.

In summary, the BenQ MP780 ST+ and MW860USTi projectors provide superb performance with their strong brightness, short-throw capabilities, and interactive features. They are designed to enhance engagement in collaborative settings, making them invaluable tools in both educational and corporate landscapes.