Beyonwiz DP-S1 manual Troubleshooting Guide, network are configured correctly to connect

Troubleshooting Guide

	network are configured correctly to connect
	with another network device.
I can’t connect to	z Have the W-LAN antennas been connected
my network via	correctly to the screw-type antenna connectors
W-LAN	at the rear of the product?
	z Have the W-LAN settings been correctly
	configured in the product’s Setup Menu?
	(Setup\Network\Setting)
	z Check to ensure that the wireless devices on
	your network are configured correctly to
	connect with another wireless device.
CD/DVD discs do	z Has a compatible-format disc been inserted
not play correctly	into the DVD drive?
	z Check to see if the disc is scratched or needs
	cleaning.
	z Is the product positioned on a vibrating
	surface?
EPG data is not	z Do you have an account subscription with an
present in the	EPG data provider? (eg. Ice TV)
Guide, or the EPG	z Check with your provider to ensure that your
data in the Guide is	account subscription is current and that your
incorrect for my	account is correctly configured for your region.
region	z Have you correctly configured the product with
	your provider’s account subscription details?
	(Setup\Network\Ice Guide)
	z Is the product correctly configured and

	connected to a wired or wireless network
	device that can regularly access the internet to
	receive EPG data from your provider?
The picture looks	z Check if the product has been configured to
squashed or	display the correct TV Aspect Ratio.
too wide	(Setup\Configuration\A/V Output)
	z Check if the TV has been configured to display
	the correct TV Aspect Ratio. (see your TV user
	guide for information)
Unable to access	z Check if system settings on the product have
Setup Menu	been locked with a PIN.
options	(Setup\Miscellaneous\Access Control)
Unable to use “trick	z Check if Time Shift is enabled.
mode” functions	(Setup\Miscellaneous\Preferences)
with live TV	z Ensure the Time Shift buffer contains enough
	data to execute the desired function.
Unable to play	z Check if the media files are in a format that is
media files	supported by the product.
	z Check if the media files are playable on
	another device or if there may be some issue
	or error with the actual media files.
	z If the media files are stored on a disc, check if
	the disc is scratched or needs cleaning.

107