Beyonwiz DP-S1 manual Troubleshooting Guide, agent or licensed contractor to seek advice

Troubleshooting Guide

	please contact an authorized antenna service
	agent or licensed contractor to seek advice
	concerning improving your TV reception.
No sound, or poor	z Check the Volume status of the product, TV
sound	and other audio device/s.
	z Check the Mute status of the product, TV and
	other audio device/s.
	z Check that the audio output connections on the
	product have been connected to the correct
	input connectors on the TV and/or other audio
	device/s.
	Check that the product’s audio output settings
	configured in the Setup menu are correct.
	(Setup\Configuration\A/V Output)
Remote control	z To manipulate the product with the supplied
does not operate	Remote control, the Remote control's infrared
the DP-S1	emitter should directly point towards the
	infrared receiver of the product.
	z Check the batteries of the Remote control.
	z Ensure that the correct mode is selected on the
	Remote control i.e. STB mode if operating DP-
	S1 or TV mode if operating the TV.
	z If the Remote control range seems to be
	limited, check to ensure that the protective
	plastic layers (for shipping protection) on the
	front panel of the DP-S1 has been removed.

Remote control	z To manipulate the equipment with Remote
does not operate	control, the Remote control's emitter should
TV	directly point towards the product's Remote
	control receiver.
	z Check the battery of the Remote control.
	z Ensure that the correct mode is selected on the
	remote control i.e. STB mode if operating the
	DP-S1 or TV mode if operating the TV.
	z Has the Remote control been correctly
	programmed to operate your TV?
	(See page 7 of this Guide)
Timers are not	z Check to ensure that the timers have been set
recording	correctly.
	z Check if more than two timers are overlapped.
	z Check if the power supply to the product has
	been disconnected.
I can’t connect to	z Check to ensure that the Ethernet (LAN) cable
my network via	is connected to the correct port on the rear of
LAN	the product.
	z Is the correct type of Ethernet cable being
	used for your network connection?
	(i.e. a “straight-through” or “crossover” cable?)
	z Have the LAN settings been correctly
	configured in the product’s Setup Menu?
	(Setup\Network\Setting)
	z Check to ensure that the other devices on your

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