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Billion Electric Company
CO1 user manual Version Release, BiGuard C01, BiGuard VPN Client
Models:
CO1
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42 pages
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Troubleshooting
Install
Error messages
Configuration building
Command line tools
« INVALID COOKIE » error
Phase 1 Settings Description
How to
What is
Features
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BiGuard C01
BiGuard VPN Client
Secure access to Company Network
User’s Manual
Version Release 3.0
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Contents
Secure access to Company Network
Version Release
BiGuard C01
BiGuard VPN Client
CHAPTER 2 INSTALLING BIGUARD VPN CLIENT
Table of Contents
CHAPTER 4 VPN CONFIGURATION
CHAPTER 1 INTRODUCTION
VPN CLIENT
CHAPTER 5 TROUBLESHOOTING
APPENDIX B PRODUCT SUPPORT AND CONTACT INFORMATION
User Authentication Please see Appendix A
Features
Chapter 1 Introduction
Introduction to BiGuard VPN Client
Invisible User Interface
Configuration building
User Interface and Command Line
Chapter 1 Introduction
Software installation
Chapter 2 Installing BiGuard VPN Client
Activation Wizard
Software Evaluation
Two easy step Wizard
Step 1 of 2 Enter License Number
Error messages
Error codes
Error explanations
Activation errors
Software Uninstallation
Navigation the user interface
Chapter 3 Navigation the User Interface
System Tray
A left-button click on VPN icon opens configuration user interface
Main Menus
Main Window
Windows “About”
Status Bar
Wizards
Hidden Interface
Preferences
VPN Client start mode
Miscellaneous
Start VPN Client software after MS Windows logon
Configuration Wizard
Chapter 4 VPN Configuration
Four easy step Wizard
Step 2 of
Step 1 of
Step 4 of
Step 3 of
How to create a VPN Tunnel?
VPN Tunnel Configuration
Multiple Authentication or IPSec Configuration Phase
Advanced Features
Authentication or Phase
What is Phase 1?
Phase 1 Settings Description
Advanced features
Phase 1 Advanced configuration
Local and Remote ID
What is Phase 2?
IPSec Configuration or Phase
Phase 2 Settings Description
Phase 2 Advanced configuration
Auto open this tunnel when the VPN Client starts up
Lifetime sec
Global Parameters - Global Settings Description
Dead Peer Detection DPD
Miscellaneous
VPN Tunnel View - How to view opened tunnels?
How to set USB Mode on?
What is USB Mode?
USB Mode
How to enable a new USB Stick?
Additional support documents
How to configure IPSec VPN Client with Certificates?
1. Importing a configuration, select File Import VPN Configuration
Command line tools
Configuration Tools
Import VPN Configuration option “/import” and “/importance”
Hiding VPN Client configuration user interface VPNHIDE
Console Windows
Console and Logs
Plcy Policy not used
VPN IPSec Troubleshooting
Chapter 5 Troubleshooting
« PAYLOAD MALFORMED » error wrong Phase 1 SA
« INVALID COOKIE » error
« received remote ID other than expected » error
« no keystate » error
« NO PROPOSAL CHOSEN » error
No response for phase 1 requests
« INVALID ID INFORMATION » error
SEND, RECV and that is all
I clicked on “Open tunnel”, but nothing happens
No response to phase 2 requests
The VPN tunnel is up but I can’t ping
x = not support
Contact Billion WORLDWIDE
APPENDIX B Product Support and Contact Information
Appendix B Product Support and Contact Information
