How to set USB Mode on?

27

How to enable a new USB Stick?

28

How to automatically open tunnels when an USB Stick is plugged in?

28

CERTIFICATE MANAGEMENT (PLEASE SEE APPENDIX A - COMPATIBLE TABLE OF BILLION VPN ENABLED

DEVICES AND BIGUARD VPN CLIENT)

29

Additional support documents

29

How to configure IPSec VPN Client with Certificates?

29

CONFIGURATION MANAGEMENT – HOW TO IMPORT OR EXPORT A VPN CONFIGURATION?

30

CONFIGURATION TOOLS

31

Command line tools

31

Stopping VPN Client: option “/stop”

31

Import VPN Configuration: option “/import” and “/importance”

31

VPN Client Startup mode: VPNSTART

31

Hiding VPN Client configuration user interface: VPNHIDE

31

CONSOLE AND LOGS

32

Console Windows

32

CHAPTER 5: TROUBLESHOOTING

34

INTRODUCTION

34

TOOLS IN CASE OF TROUBLE

34

A good network analyzer: ethereal

34

VPN IPSEC TROUBLESHOOTING

34

« PAYLOAD MALFORMED » error (wrong Phase 1 [SA])

34

« INVALID COOKIE » error

34

« no keystate » error

35

« received remote ID other than expected » error

35

« NO PROPOSAL CHOSEN » error

35

« INVALID ID INFORMATION » error

36

No response for phase 1 requests

36

SEND, RECV and that is all!

36

No response to phase 2 requests

37

I clicked on “Open tunnel”, but nothing happens

37

The VPN tunnel is up but I can’t ping!

37

APPENDIX A: COMPATIBLE TABLE OF BILLION VPN ENABLED DEVICES AND BIGUARD

VPN CLIENT

38

APPENDIX B: PRODUCT SUPPORT AND CONTACT INFORMATION

39

Table of Contents

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Billion Electric Company CO1 user manual Troubleshooting

CO1 specifications

Billion Electric Company, also known as CO1, has established itself as a prominent player in the global market, particularly in the fields of telecommunications, energy management, and smart technology solutions. Founded in the late 1980s in Taiwan, the company has grown from a local manufacturer of electronic components to a significant provider of advanced technological solutions. Its commitment to innovation has enabled it to stay ahead in an ever-evolving industry characterized by rapid changes and competitive pressures.

One of the main features of Billion Electric Company is its extensive product portfolio, which includes networking equipment, broadband devices, and energy management systems. The company is particularly well-known for its high-quality routers, modems, and gatekeepers that support various broadband access technologies, such as DSL, fiber-optic, and wireless communications. This wide range of products demonstrates Billion’s capability to cater to diverse market needs, making it a preferred choice for service providers and enterprises globally.

Billion Electric has also made significant strides in the field of smart energy technologies. The company offers innovative solutions that enhance energy efficiency and promote sustainability. Its energy management systems facilitate real-time monitoring and control of energy consumption, helping businesses reduce costs while minimizing their environmental impact. This alignment with global sustainability goals has further solidified Billion's reputation as a responsible technology partner.

In terms of technology, Billion Electric Company employs cutting-edge research and development practices to drive its innovation agenda. The company invests heavily in R&D to develop next-generation products that meet the demands of the smart city ecosystem. Technologies like IoT (Internet of Things), AI (Artificial Intelligence), and cloud computing are some of the cornerstones of Billion's product development strategy. These technologies enable seamless connectivity and intelligent decision-making, which are essential for modern networking and energy management systems.

Billion Electric Company is also characterized by its dedication to customer satisfaction. The company engages closely with its clients to understand their requirements and provide tailored solutions. This customer-centric approach is evident in its robust support systems, which ensure that clients receive timely assistance and training on products.

In summary, Billion Electric Company CO1 stands out in the realms of telecommunications and energy management through its diverse product offerings, commitment to innovation, and focus on customer satisfaction. As the world continues to embrace digital transformation and sustainable practices, Billion Electric is well-positioned to contribute to a more connected and energy-efficient future.