T R O U B L E S H O O T I N GT R O U B L E S H O O T I N G
WA R R A N T Y I N F O R M AT I O N
TROUBLE SHOOTING
General Information:
Environmental Factors - There are a number of factors that will affect your desired comfort level. These factors can include insulation, open or drafty doors and windows, and outside temperature. Please check and take action if any of these potential problems are affecting your heaters ability to adequately warm your room.
Supplemental Heat - Portable electric heaters are intended for supplemental heating of rooms to heat the room your in and turn down the central heat thermostat. They are not intended to replace central heating systems.
Do NOT attempt to repair or adjust any electrical or mechanical functions on this heater. Doing so will void warranty. The inside of the heater contains no user serviceable parts. All servicing should be performed by qualified personnel only.
Troubleshooting for your Heater
| Trouble | Probable Cause | Solution |
• | Heater Does | ☛ Timer Activated. | ✔ Press the Power Button to Turn on the Heater. |
| Not Turn On. | ☛ | ✔ Set heater upright on a level surface. |
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| ☛ Manual user reset is activated. | ✔ Follow reset instructions listed in this manual. |
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| ☛ Not plugged in properly. | ✔ Ensure plug is properly inserted. Make sure electrical |
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| outlet and circuit breaker are working. |
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| ☛ Electrical outlet does not hold plug in | ✔ Have outlet replaced by a licensed electrician. |
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| securely. |
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| ☛ Thermostat set too low. | ✔ Turn the Dial Wheel right to the highest temperature |
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| setting. |
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| ☛ Obstruction causing the heater not to | ✔ Unplug the heater and remove all obstructions. |
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| operate. | Position your heater 36 inches (0.9m) away from all |
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| ☛ Circuit breaker trips. | objects. |
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| ✔ Make sure no other high wattage appliances are |
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| operating on the same circuit and reset breaker if |
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| needed. |
• | Power Light | ☛ Auto Safety | ✔ Follow Auto Safety |
| is Flashing | activated when there is potential | heater and allow sufficient time for the heater to cool |
| or in some | overheat. | down before plugging in again. |
| cases, | ☛ | ✔ Set heater upright on a level surface. |
| Heater Turns |
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| On at Max |
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| Heat setting |
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| but then |
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| Shuts Off in |
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| 2 seconds |
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| with Power |
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| Light |
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| Flashing. |
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Troubleshooting for your Heater
| Trouble | Probable Cause | Solution |
• | Not Enough | ☛ Heater is in Low Heat setting. | ✔ Change setting to Max Heat. |
| Heat. | ☛ Thermostat set too low. | ✔ Turn the Dial Wheel right to the highest temperature |
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| setting. |
• | Heater | ☛ The thermostat automatically turns | ✔ To make this occur less frequently turn the Dial |
| cycles ON | the heater on and off to maintain | Wheel right to the highest setting. |
| and OFF | selected comfort level. |
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| frequently. | ☛ Every | ✔ This is normal operation to ensure the heater is |
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| on and runs for a minute. | maintaining the room temp accurately. |
• | Remote | ☛ Battery low. | ✔ Change battery (Disc type, 3 volt, CR2025). |
| Does not | ☛ Distance too far. | ✔ Remote works up to 20 feet (6m). |
| work. |
| ✔ Be sure to point remote at control panel on heater |
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| and there are no obstructions. |
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| ☛ Control Panel Display dirty. | ✔ Make sure display panel is clean. |
• | Heater is | ☛ When the heater is in Thermostat | ✔ Raise the temperature higher or change setting to |
| Blowing | Mode and reaches the set | |
| Cold Air. | temperature it will automatically |
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| perform a 15 second cool down |
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| (blowing cold air) to ensure |
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| thermostat accuracy. |
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| ☛ Unit is in the Fan Only setting. | ✔ Press the Max Heat or |
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| ☛ Power Button may have been pressed | ✔ Press the Power Button to turn on the heater. |
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| to turn off the heater. |
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• | Fan Speed | ☛ Max Heat and | ✔ Run heater in Max Heat for maximum heat output. |
| Doesn't | control the heat output of the heater |
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| Change. | and not the fan speed. Fan runs at |
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| the same speed on all settings. |
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• | Unexpected | ☛ You may hear a popping or crackling | ✔ If the noise persists call Bionaire at |
| Noise. | sound as the heater heats up. This is | |
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| normal and safe operation. Once the |
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| heater heats up, the crackling sound |
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| will go away. |
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• | Unexpected | ☛ There may be an odor or vapor | ✔ This is normal and is the result of dust or other debris |
| Smell. | coming from the heater the first time | accumulating on the heating element. Make sure the |
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| you use it or after prolonged or | heater is in a well ventilated area and continue |
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| seasonal storage. | running until the odor or vapor goes away. |
If you have any questions regarding your product or would like to learn more about other Bionaire® products, please contact our Consumer Service Department at
1 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem or claim in connection with this product, please write our Consumer Service Department. PLEASE DO
NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
© 2010 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved.
Distributed by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431.
141832/9100020011148 | BCH9212U10EM1 | Printed In China |
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HEATER
WITH ADVANCED
DIGITAL THERMOSTAT
MODEL: BCH9212Instruction Leaflet
Read instructions before operating. Retain for future reference.
Questions? Comments? Call
3/19/10 2:46:49 PM
