| | TROUBLESHOOTING GUIDE (Conʼt.) |
6. | PROBLEM | | SOLUTION |
Battery charger LEDʼs not on. | A. Check plug connection. Unplug charger, wait a few seconds. Plug charger |
| | | in again to see if LED's come on. |
| | | B. There are two charge ports on your mower - at the upper handle end and at |
| | | the battery pack. The battery pack charge port is accessible only when removed |
| | | from the mower. Try both charge ports to see if charger LED's come on. |
| | | C. Replace charger. |
7. | Battery charger LED does not flip to green. | A. A. Unplug charger and wait a few seconds. Plug in again and leave on |
| | | charge for minimum 8 hours. |
| | | B. If charger LED is not green, battery may need to be diagnosed. Take to |
| | | authorized service center. |
8. | Mower not picking up clippings with bag. | A. Chute clogged. Release bail handle to turn mower off. Remove safety key |
| | | and battery pack. Clear chute of grass clippings. |
| | | B. Too much cut grass. Raise cutting height of wheels to shorten length of the cut. |
| | | C. Bag full. Empty bag more often. |
9. | When mulching there are clippings visible. | A. Too much cut grass. Raise cutting height of wheels to shorten length of the |
| | | cut. Do not cut off more than 1/3 of total length. |
| | | B. Check blade for sharpness. Always keep blade sharp. |
| 10. | On mower equipped with On Demand - | A. Deck chute may be too clogged. Release bail handle to turn mower off. |
| | Knob is difficult to adjust into position. | Remove safety key and battery pack. Clear chute of grass clippings. |
| 11. | On mower equipped with Self Drive - | A. Self Drive wheel gears may be clogged with debris. Remove wheel hub cap. |
| | Self Drive performance is erratic. | B. Using proper wrench size remove wheel bolt, and slide wheel off. |
| | | C. Clean debris from within wheel chamber and around gears carefully with a rag. |
| | | D. Replace wheel, bolt and hub cap. |
| 12. | On mower equipped with Self Drive - | A. Your Self Drive has built-in overload circuit protection. If your mower self |
| | Self Drive shuts off while using. | drive shuts off, release bail handle, wait at least 10 seconds, and try again. |
| NOTE | | If you are cutting tall grass, slow the Self Drive to the lowest speed position. |
| | | |
| Should the red light remain on after charging the battery for 24 hours on initial charge, the mower can still be used. The battery may need to be |
| “conditioned” requiring a few battery charge and discharge cycles before the green indicator light comes on. |
| THIS IS ONLY A GUIDE INTENDED TO ENABLE YOU TO PERFORM VISUAL CHECKS AND SIMPLE TESTS. SHOULD NONE OF THE |
| SOLUTIONS PROVIDE SATISFACTION OR IMPROVE PERFORMANCE CALL 1-800-544-6986 (1-800-54-HOW-TO) TO SPEAK TO A |
| CONSUMER SERVICE REPRESENTATIVE OR TAKE THIS MOWER TO THE CLOSEST AUTHORIZED BLACK & DECKER SERVICE |
| CENTER FOR SERVICING. | | |
| Service Information | | |
| All Black & Decker Service Centers are staffed with trained personnel to provide customers with efficient and reliable power tool service. Whether |
| you need technical advice, repair, or genuine factory replacement parts, contact the Black & Decker location nearest you. Tofind your local service |
| location, refer to the yellow page directory under "Tools—Electric" or call: 1-800-544-6986 or visit www.blackanddecker.com |
| WARRANTIES | | |
| Full Two-Year Home Use Warranty | | |
| Black & Decker (U.S.) Inc. warrants this product for two years against any defects in material or workmanship. The defective product will be |
| replaced or repaired at no charge in either of two ways. | | |
| The first, which will result in exchanges only, is to return the product to the retailer from whom it was purchased (provided that the store is a |
| participating retailer). Returns should be made within the time period of the retailerʼs policy for exchanges (usually 30 to 90 days after the sale). |
| Proof of purchase may be required. Please check with the retailer for their specific return policy regarding returns that are beyond the time set for |
| exchanges. | | |
| The second option is to take or send the product (prepaid) to a Black & Decker owned or authorized Service Center for repair or replacement at our |
| option. Proof of purchase may be required.Black & Decker owned and authorized Service Centers are listed under "Tools-Electric"in the yellow |
| pages of the phone directory. | | |
| This warranty does not apply to accessories. This warranty gives you specific legal rights and you may have other rights which vary from state to |
| state or province to province. Should you have any questions, contact the manager of your nearest Black & Decker Service Center. This product is |
| not intended for commercial use. | | |
| FREE WARNING LABEL REPLACEMENT: If your warning labels become illegible or are missing, call 1-800-544-6986for a free replacement. |
| LATINAMERICA: This warranty does not apply to products sold in Latin America. For products sold in Latin America, check country specific |
| warranty info mation contained in the packaging, call the local company or see the website for warranty information. |
| Deck Warranty | | |
| Lifetime Warranty for DECK only against any defects in material or workmanship. | See ‘Tools- |
| | Imported by | | Electric’ |
| | Black & Decker (U.S.) Inc., | | – Yellow Pages – |
| | 701 E. Joppa Rd. | | for Service & |
| | Towson, MD 21286 U.S.A. | 17 | Sales |
| | | |
