Black Box LE14XXA, Modular Switches manual 6.0TROUBLESHOOTING, 6.1Before Calling for Assistance

Models: LE14XXA Modular Switches

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Black Box Modular Switches

Installation and User Guide (8/99)

6.0TROUBLESHOOTING

If problems should develop during installation or operation, follow the suggestions below prior to calling Technical Support for help. If you are unsure of any procedure described in this chapter, or if the LE14XXA is not operating as expected, do not attempt to repair or alter the unit. Contact Black Box for assistance.

6.1Before Calling for Assistance

1.If you have difficulty installing or operating the LE14XXA Modular Switches, refer to Chapters 3 and 4. Make sure that the various other components of the network are working.

2.Check the cables and connectors to make sure that they have been properly connected and the cables/wires have not been crimped or in some way impaired during installation

3.Check that the AC power cord is plugged into a functioning electrical outlet. Make sur that the AC power cord is properly plugged into the Modular Switches. Use the PWR LED to verify that the unit is receiving proper power.

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Black Box LE14XXA, Modular Switches manual 6.0TROUBLESHOOTING, 6.1Before Calling for Assistance