Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

 

• The unit does not produce sound during fast playback and slow

No sound.

playback.

• Are the speakers connected properly?

 

 

• Is the disc severely damaged?

 

 

The remote control does not

• Is the remote control being operated within its operational angle and

distance range?

work.

• Are the batteries drained?

 

 

 

• The product is not working.

• Reset the unit: With no disc inserted and the “NO DISC” message on

(Example: The power goes out or

the display of the product, press and hold the STOP (@) button on the

the front panel key doesn't work

main unit for longer than 5 seconds.

or you hear a strange noise.)

 

• The product is not working

Using the RESET function will erase all stored settings.

normally.

Do not use this unless necessary.

 

 

 

• Is the antenna connected properly?

Can't receive radio broadcasts.

• If the antenna's input signal is weak, install an external FM antenna in an

 

area with good reception.

 

 

18 English

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Samsung MM-J330/XN, MM-J330/EN, MM-J320/EN, MM-J320/XN manual Troubleshooting

MM-J320/EN, MM-J330/XN, MM-J330/EN, MM-J320/XN specifications

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