A.Troubleshooting
A
This chapter provides information about troubleshooting the NETGEAR Smart Switch. Topics include the following:
•Troubleshooting Chart
•Additional Troubleshooting Suggestions
Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Symptom | Cause | Solution |
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Power LED is off. | No power is received. | Check the power cord connections and the connected |
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| device. Ensure all cables used are correct and comply |
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| with Ethernet specifications. |
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Link LED is off or | Port connection is not | Check the crimp on the connectors and make sure that |
intermittent. | working. | the plug is properly inserted and locked into the port at |
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| both the switch and the connecting device. Ensure all |
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| cables used are correct and comply with Ethernet |
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| specifications. Check for a defective PC adapter card, |
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| cable, or port by testing them in an alternate |
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| environment where all products are functioning. |
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File transfer is slow or | Make sure the attached device is set to | |
performance degradation | setting on the switch and | |
is a problem. | the connected device are |
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| not the same. |
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A segment or device is | One or more devices are | Verify that the cabling is correct. Ensure all connectors |
not recognized as part of | not properly connected, | are securely positioned in the required ports. |
the network. | or cabling does not meet | Equipment may have been accidentally disconnected. |
| Ethernet guidelines. |
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Appendix : Troubleshooting 27
