TROUBLESHOOTING GUIDE
CORDLESS PHONE SOLUTIONS
Problem | Solution | |
No dial tone | • | Check installation: |
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| — Is the base power cord connected to a working outlet? |
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| — Is the telephone line cord connected to the base unit |
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| and the wall jack? |
| • Connect another phone to the same jack; the problem | |
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| might be your wiring or local service. |
| • Is the handset out of range of the base? | |
| • Make sure the battery is properly charged (12 hours). | |
| • Is the battery pack installed correctly? | |
| • | Did the handset beep when you pressed theTALK button? |
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| Did the In use/Charge indicator come on?The battery may |
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| need to be charged. |
| • Place the handset in the base for at least 20 seconds. | |
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Phone dials in pulse | • | Make sure the phone is inTONE mode. |
with tone service |
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Phone won’t dial out | • | Make sure the phone is in PULSE mode. |
with pulse service |
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Handset does not ring | • | Make sure the ringer switch on the handset is turned ON. |
| • Move closer to the base.The handset may be out of range. | |
| • You may have too many extension phones on your line.Try | |
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| unplugging some phones. |
| • Check for dial tone. | |
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You experience static, | • | Change channels. |
noise, or fading in and out | • | Move closer to base (handset might be out of range). |
| • Does the base need to be relocated? Make sure base is not | |
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| plugged into an outlet with another household appliance. |
| • | Charge battery. |
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Unit beeps | • | Place handset in base for 20 seconds; if it still beeps, |
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| charge battery for 12 hours. |
| • Clean charging contacts on handset and base with a soft | |
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| cloth, or an eraser. |
| • See solutions for “No dial tone.” | |
| • | Replace battery. |
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Memory Dialing | • | Did you program the memory location keys correctly? |
doesn't work | • | Did you follow proper dialing sequence? |
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