Black Box Networks PICO systems
Pico Manual v5.1
6 Warranty conditions
Black Box Corp. warrants that the Black Box product purchased will free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty period will not be extended by virtue of a repair of the product or a replacement of any component of the product during the warranty period.
This warranty covers only normal commercial use. Black Box Corp. is not responsible for warranty service should the Black Box identification marks, serial numbers or original seals be removed, altered, or broken, or should the product fail to be properly maintained or fail to function properly as a result of any modification, misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, earthquake or lightning, improper electrical current, or service other than by Black Box Corp. or its authorised partners.
If the Black Box product fails to operate as warranted at any time during the warranty period, Black Box Corp. will repair, or at its option, replace the defective product at no additional charge.
In no event will Black Box Corp. be liable for any damages including loss of data, lost profits, lost savings, lost business, or other incidental or consequential or indirect damages arising out of the installation, use, maintenance, performance, failure or interruption of the Black Box product, even if Black Box Corp. has been advised of the possibility of such damage.
If you purchased the Black Box product in the United States, some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.
The purchaser or user shall have the responsibility to give Black Box Corp. prompt written notice of any warranty claims. If the product was purchased through an authorised partner of Black Box Corp., notice may be given in writing to that authorised partner in the area in which the product was being used.
The product may be returned to Black Box Corp. only if it has a Return Material Authorisation (RMA) number. The product must be shipped prepaid, insured and in the original shipping package or similar package for safe shipment. The RMA number must be marked on the outside of the shipping package. Any product returned without an RMA number shall be rejected.
Transportation charges for the return of the product will be paid by Black Box Corp. if it is determined by Black Box Corp. that the product was defective within the terms of the warranty; otherwise the purchaser or user shall be responsible for costs of return handling and transportation.
If the Black Box product does not operate as warranted above, the customer’s sole remedy shall be repair or replacement. The foregoing warranties and remedies are exclusive and are in lieu of all other warranties, expressed or implied, either in fact or by operation of law, statutory or otherwise, including warranties of
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