Certificate troubleshooting

I cannot download a certificate

If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type.

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Blackberry 8100 Series manual Certificate troubleshooting, Cannot download a certificate

Contents

User Guide Supplement SWD-292878-0324093908-001 Contents Page View properties for a certificate CertificatesCertificate basics Download a certificate from an Ldap certificate server Send a certificate View one type of certificate in the certificate list View the certificate chain for a certificate Certificate status indicatorsCertificate status Delete a certificate Certificate revocation reasons Change the trust status of a certificateRevoke a certificate Add an email address to a certificate Certificate optionsChange the display name for a certificate Certificate shortcuts Cannot download a certificate Certificate troubleshootingPage Connection options for Ldap certificate servers Certificate serversAdd a certificate server Change connection information for a certificate server Delete a certificate server Connection options for Ocsp and CRL serversSend connection information for a certificate server About the key store Change the key store passwordChange when your device deletes the key store password Key stores Change the refresh rate for certificate revocation lists Turn off automatic backup of key store dataChange the Key Store Address Injector field to Enabled Click Key Stores Change the Certificate Service field Press the Menu key Click Save Page MIME-protected message basics MIME-protected messages View the certificate used to sign or encrypt a message Attachment indicators in S/MIME-protected messagesAdd a certificate from a message Add a certificate from an attachment Check the status of a certificate or certificate chain Digital signature indicatorsEncryption status indicators MIME-protected message status Change your signing or encryption certificate Change the default signing and encryption optionClick Default Services MIME-protected message options Change the Request S/MIME Receipts field to Yes Change the default message classificationChange the size of S/MIME indicators in messages Change the Message Viewer Icons field Change the Warn about truncated messages field to No MIME-protected message troubleshootingCannot open an attachment in an encrypted message Click Import Smart Card Certs About using a smart card with your deviceSmart cards Import a certificate from a smart card