into the BlackBerry device that you used to encrypt the file. In the media card options, change the Encryption Mode field to None or Security Password.

My device does not recognize my media card

Disconnect your BlackBerry® device from your computer. Turn off mass storage mode support. Format the media card.

My device is not using the correct ring tone or Home screen background

If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device.

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Blackberry 8130 manual My device does not recognize my media card