Bluetooth technology troubleshooting | Blackberry 8130 instruction

Bluetooth technology troubleshooting

I cannot type a passkey on a Bluetooth enabled device

If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.

On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000.

My list of paired Bluetooth enabled devices does not appear

Try performing the following actions:

•Verify that Bluetooth® technology is turned on.

•Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list.

I cannot pair with a Bluetooth enabled device

Try performing the following actions:

•Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device.

•Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Allow another device to find me.

•Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Change the Encryption field to Disabled. Press the Menu key. Click Save.

I cannot share contacts with a paired Bluetooth enabled device

Try performing the following actions:

•Verify that Bluetooth® technology is turned on.

•Verify that your BlackBerry® device is paired with the Bluetooth enabled device.

•Verify that, in the Bluetooth options, the Address Book Transfer field is set to Enabled.

•Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.

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Blackberry 8130 manual Bluetooth technology troubleshooting, Cannot type a passkey on a Bluetooth enabled device

Contents

Help SWDT236101-236101-0727012711-001 Contents Voice dialing 105 109 143 181 211 251 267 Page Switch typing input methods Type text using SureType technologyBlackBerry basics About typing input methods Turn on standby mode Switch applicationsAssign an application to a Convenience key Set owner information Expand a folder BlackBerry basics troubleshootingCollapse a folder BlackBerry basics shortcutsPage Phone shortcuts Shortcuts Camera and video camera shortcuts Message shortcutsTyping shortcuts Search shortcuts Insert symbolsAttachment shortcuts Work with text Media shortcuts Browser shortcutsA presentation On a web Calendar shortcuts Map shortcutsPage Phone basics Phone Switch applications during a call Dial using numbers or lettersSwitch calls Make a call when the device is locked Emergency calls About Emergency Callback ModeUse a headset About emergency calls Adjust the volume VolumeChange the default volume for calls Improve sound quality during a call Voice dialing Voice mail Make a call using speed dial Change the voice mail access numberSpeed dial Assign a speed dial number to a key Caller ID Conference calls Change the caller ID picture for a contact Call logsDelete the caller ID picture for a contact About call logs Change call log notes Add notes to a call logForward a call log Delete call log notes About call forwarding Call forwardingPrerequisites Call forwarding Forward calls Smart dialing Set the default country code and area codeChange a call forwarding phone number Delete a call forwarding phone number Set options for dialing extensions TTY supportAbout TTY support Prerequisites TTY support Phone options Multiple phone numbers Turn off the prompt that appears before you delete items Sort phone numbers or contacts on the Phone screenClick General Options Click General Options Set the Auto End Calls field to Never Reset a call timer Phone troubleshootingClick Last Call or Total Calls Click Clear Timer Cannot make or receive calls Cannot make calls using a voice command Cannot check my voice mailCannot join a call Page Voice dialing Set the matching sensitivity level for voice commands Turn off choice lists for voice commandsTurn off voice prompts Set playback options for voice dialing Voice dialing troubleshooting Improve voice recognition of numbersUse a headset Page Camera and video camera Turn on low-light mode for videos Change the default flash modeCamera and video camera options Change the location for storing pictures or videos Set picture size Change the video size and formatSet picture quality Apply a color effect to pictures Cannot save pictures or videos Camera and video camera troubleshootingFlash dims or turns off Some pictures that I take are blurry Email message basics Email messagesOpen a message Send an email message Blind carbon copy a contact Save a draft of a messageAttach a contact to a message Set the importance level for a message Delete a message Forward a messageDelete multiple messages Mark a message as opened or unopened Sent messages Email message folders Stop a message from sending Click Email SettingsHide sent messages Click Folder Redirection About email message filters Email message filtersCreate an email message filter Click Email Filters Options for email message filters Turn on an email message filterChange an email message filter Forward email messages to your device when no filters apply Change the order of email message filtersDelete an email message filter Stop forwarding email messages to your device Email message forwardingBlock incoming messages Click Firewall Message options Reset a blocked message counterCheck spelling automatically before sending email messages Request delivery or read confirmation for email messages Click Default Services Change the Messaging Cmime field Add a signatureSet an out-of-office reply Message list options Click General SettingsDelete the disclaimer from an email message View more of the subject line for messages Set how long your device stores messages About multiple message listsUse one message list or multiple message lists Hide the new or unopened message indicator Message troubleshooting Cannot send messagesAm not receiving messages Some messages no longer appear on my device Cannot file email messagesMessage or attachment is truncated Some email message folders appear dimmedPage Page PIN message basics PIN messagesAbout PIN messages Find your PIN Set a high importance level for received PIN messages Save a message Sent messages Message list options Hide the new or unopened message indicator Message shortcuts Am not receiving messages Page Page SMS text message basics SMS text messagesAbout SMS text messages Find your SMS phone number Click Add Recipient Add a contact to an SMS text message Click Remove History Delete the history from an SMS text message Turn off AutoText for SMS text messages Set the Disable AutoText field to YesView more of the history in SMS text messages Set the Number of Previous Items field Message list options Use one message list or multiple message lists Message shortcuts Am not receiving SMS text messages Cannot send SMS text messages MMS message basics MMS messages Attach Picture Attach Audio Attach Video Create a slide show in an MMS message Forward an MMS message Attach a media file to an MMS message MMS message attachments Save a media file from an MMS message Attach a contact or appointment to an MMS messageAdd an appointment to your calendar from an MMS message Add a contact to your address book from an MMS message Request delivery or read notification for an MMS message Stop receiving MMS messages when roamingRequest delivery or read notification for all MMS messages View the size of an MMS message before sending it Message list options About multiple message lists Block MMS messages Try performing the following actions Cannot attach a file to an MMS message Page Typing basics Typing Set the cursor speed Cancel a text selectionTurn on key tones Set the trackball sensitivity Type text using multi-tap Type text using SureType technologySwitch typing input methods Typing input methods Spelling checker Switch typing input methods when typingAbout typing input languages Change the typing input language Add a word to the custom dictionary Change options for checking spellingChange a word in the custom dictionary Click Custom Dictionary Custom dictionary Delete all custom dictionary items AutoTextStop adding items to the custom dictionary automatically About AutoText Change an AutoText entry Delete an AutoText entryUndo an AutoText change Cannot type a password Typing troubleshooting Cannot check spelling SureType technology does not recognize a word About search SearchSearch for messages Search criteria Change a saved search View a list of saved searchesDelete a saved search Search for messages by contact or subject 107 108 Attachment basics Attachments View the table of contents in a document Document attachmentsView tracked changes in a document Spreadsheet attachments Presentation attachments Media attachments VCard contact attachments Attachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Reconcile email messages over the wireless network Prerequisites Wireless email reconciliationDelete email messages over the wireless network Synchronization Synchronize organizer data over the wireless network Prerequisites Wireless data synchronizationChange the Wireless Synchronization field to Yes About synchronization conflicts Manage data synchronization conflicts Prerequisites Wireless data restorationAbout backing up and restoring device data Delete all device data Click Purge Deleted Items Synchronization troubleshooting 119 120 Browser basics Browser View a thumbnail version of a web Switch browser viewsMove to a section of a long web page quickly Move through a web page line by line Links, pictures, and web page addresses Forward a web page address Forward a link or picture from a webView a full picture on a web Zoom in to or out from a picture Change the picture quality in the browser Web page requestsLoad pictures on a web About saving web pages and web page requests Bookmarks Delete a bookmark Forward a bookmarkAdd a bookmark folder File a bookmark Web feeds Listen to web feed content View web feed contentMark a web feed title as opened or unopened Change a web feed Browser options Set the web content type that the browser accepts Set the default browser viewChange the number of times animated graphics repeat Set the home Set the character encoding for all web pages Set the default browser configurationReceive a prompt before running a script Receive a prompt before closing the browser About TLS Browser securityAbout Wtls Manage browser security Wtls options Add a trusted content server About browser push Browser pushTurn on browser push Browser push options Process Smsc MDS HostsSmsc Hosts Process IP Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 138 Add an application ApplicationsView properties for an application Delete a third-party application About upgrading the BlackBerry Device Software Upgrade the BlackBerry Device Software Click Wireless Upgrade Click Previous upgrade succeeded Application troubleshootingCannot add applications Click Delete Software 142 Click Receive Using Bluetooth Receive a media file using Bluetooth technologyMedia Media file management Forward a media file Send As Email Send As MMS Send Using BluetoothDelete a media file Rename a media file Move a media file Songs, ring tones, videos, and voice notesChange the amount of memory available for media files View properties for a media file Save a song or video from a web Play a song or video on a webRecord a voice note Shuffle songs Play the next or previous song in a category Switch applications during a songRepeat a media file Search for a media file Keep backlighting on when you play a video Amplify the volume for songs, ring tones, and videosPlaylists Add a song or video to a playlist Change the order of songs or videos in a playlist Delete a song or video from a playlistView a playlist Delete a playlist View a picture PicturesAdd a picture folder Save a picture Delete a picture or picture folder Rename a picture or picture folderMove a picture Download a Home screen background View pictures as a slide show Use a picture as the Home screen backgroundChange the number of seconds between slides in a slide show View pictures in a list Pan a picture Media card optionsAbout media cards About media card encryption Turn off the mass storage mode prompt Turn on mass storage mode manuallyTurn off mass storage mode support View the amount of available memory on a media card Turn off media card support Media troubleshootingCannot play a song or video on a web Cannot open media files My device does not recognize my media card Map basics Maps Navigation Map options Keep backlighting on when you track your movement Maps troubleshootingHide the tracking information at the bottom of a map Diagonal lines appear on a map About GPS technology GPS technologyTurn on GPS technology Get your GPS location Cannot use GPS technology GPS technology troubleshooting Contact basics Contacts About pauses and waits Delete a contactAdd a pause or a wait to a phone number About custom ring tones About mailing lists Mailing listsCreate a mailing list Change a mailing list View a mailing list Delete a mailing listClick Delete Group About categories CategoriesCreate a category for contacts, tasks, or memos Categorize a contact, task, or memo Address lookup Sort contacts or tasks Contact list optionsSet display options for contacts Prevent duplicate names in your address book Caller ID pictures are not appearing on my device Contact troubleshooting Calendar basics Calendar Recurrence fields Switch days in Day viewOpen an appointment or a meeting Delete an appointment or a meeting Schedule a meeting MeetingsRespond to a meeting invitation Click Invite Attendee Calendar options Change the start and end time for days Change the default reminder time for calendar entriesChange the snooze time for reminders View tasks in a calendar Change the first day of the week Hide free time in Agenda viewChange how long your device stores calendar entries Multiple calendars Switch calendarsView the number of calendar entries stored in a calendar About multiple calendars Change the default calendar Calendar troubleshootingClick Default Services Change the calendar that reminds you of appointments Cannot set some fields when scheduling appointments 180 Task basics TasksCreate a task Change a task Forward a task or memo Hide completed tasksDelete a task Click Hide Completed 183 View tasks in the calendar Task list options 185 186 Memo basics MemosCreate a memo Change a memo Delete a memo Memo list options 190 About the alarm AlarmTurn on the alarm Silence the alarm 192 Calculator Use the calculatorConvert a measurement 194 Bluetooth technology basics Bluetooth technology Share contacts with a paired Bluetooth enabled car kit Switch to a paired Bluetooth enabled device during a callClick Activate Bluetooth device Click Transfer Address Book Rename a paired Bluetooth enabled device Bluetooth technology optionsDelete a paired Bluetooth enabled device Restrict outgoing calls Turn off Bluetooth connection notification Change the pairing name for your BlackBerry deviceTurn off the prompt that appears when connecting or pairing Set the LED Connection Indicator field to Off Cannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device 200 Click Update Time Date and time troubleshootingDate and time Set the date and time 202 Notification basics Notification profiles Delete a notification profile Set the same ring tone for all notification profilesPrevent notification during calls Silence your device LED notificationView a list of saved ring tones LED notification Set the LED Coverage Indicator field to On Turn on wireless coverage notificationCustom notification About custom notification Change a notification profile exception Change the order of notification profile exceptionsClick Add Name Add Name Change Name Delete Name Notification profile troubleshooting Delete a notification profile exceptionMy device is vibrating more times than expected 209 210 BlackBerry Messenger Turn on invitation passwordsContacts Respond to an invitation View a contacts information Turn off invitation forwarding optionsRename a contact Add a group Move a contact to a group ConversationsRename a group Delete a group Add an emoticon Open a conversationSend a file to a contact Ping a contact Availability Receive notification when a contact becomes available Available UnavailableClick Set Alert Display and keyboard BacklightingDisplay options About organizing applications Set the display fontAdd an application folder Move an application icon Keyboard options Hide an application iconDelete an application folder Themes Download a theme Display troubleshootingMy device screen turns off My display changed 222 Language Turn off the shortcut for switching typing input languages Change the input options for SureType technologyChange the Use Input Method Shortcut field to No Language troubleshooting Set display options for contactsSome characters do not appear correctly on my device 226 Find information about wireless coverage indicators Wireless network coverageTurn off a wireless connection Network connection indicators Turn off data service Turn on wireless coverage notificationVerify the status of network connections and services Click Services Status Cannot connect to a wireless network Wireless network coverage troubleshooting 230 Power and battery 232 Security basics Security Password keeper Change a password in the password keeper View a password in the password keeperHide passwords in the password keeper Delete a password from the password keeper Encryption Protect your device data Set content protection strengthAbout encryption keys Generate an encryption key About content compression Memory cleaningAbout memory cleaning Turn on memory cleaning Delete sensitive application data from the device memory Advanced securityAbout security self-tests Verify security software Smart cards Turn off smart password entry Prerequisites Smart password entrySwitch smart password filters Prerequisites Authentication certificates Cannot unlock my device using my smart card Security troubleshootingSoftware tokens About software tokens Click Reset Settings Reset connection permissions for third-party applicationsThird-party application control About permissions for third-party applications Interaction permissions for third-party applications Connection permissions for third-party applications Data permissions for third-party applications 246 BrickBreaker About BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speed Check the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web siteClick Send High Score Click High Scores 250 About service books Service booksAccept a service book Delete a service book 252 Troubleshooting 254 255 256 257 258 259 260 261 262 263 264 About diagnostic reports Diagnostic reportsRun a diagnostic report View a diagnostic report Set a default recipient for diagnostic reports Delete a diagnostic reportCannot run or submit a diagnostic report Click Email Report or PIN Report Glossary Mass storage mode White balance Triple DES Legal notice 504,773 101,501 506,865