Blackberry BlackBerry 8320 Attachment troubleshooting, Skipped content bar appears in a document

Attachment shortcuts

•To search for text in an attachment, press F.

•To move to the last cursor position after closing and reopening an attachment, press G.

In a spreadsheet

•To move to a specific cell, press G.

•To view the content of a cell, press the Space key.

•To switch worksheets, press V. Highlight a worksheet. Press the Enter key.

•To view hidden columns or rows, press H. To hide the columns or rows, press H.

In a presentation

•To switch presentation views, press M.

•To move to the next slide, press N.

•To move to the previous slide, press P.

•To move to the last cursor position after closing and reopening a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. Press G.

Attachment troubleshooting

A skipped content bar appears in a document

More attachment content is available for you to download to your BlackBerry® device.

To download the content, click the skipped content bar. Click More.

A message or attachment is truncated

Try performing the following actions:

•Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.

•If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.

A question mark appears on a slide

A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.

To view the slide, highlight the slide. Click the trackball. Click Retrieve.

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