Release Notes | Upgrading the BlackBerry MVS software | |
Upgrading the BlackBerry MVS software |
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You must upgrade the BlackBerry Mobile Voice System server software before you upgrade the BlackBerry MVS Client on the users' BlackBerry devices.
To upgrade the BlackBerry MVS software, you must perform the following tasks:
•Upgrade the BlackBerry MVS. During the upgrade you should perform a database backup. For more information about upgrading the software, see the BlackBerry Mobile Voice System Installation Guide.
•Change the connection for BlackBerry Enterprise Server components after upgrading, if necessary. If you have set a communication password (other than the default password) for the BlackBerry Enterprise Server components on your organization's BlackBerry Enterprise Server, you must use the same password to configure a connection from your organization's BlackBerry Enterprise Server to the BlackBerry MVS. You can use the MVS Console to change the communication password.
Note: Any communication passwords that you set in previous versions of the BlackBerry MVS are not preserved during the upgrade process.
Upgrade from an earlier version of the BlackBerry MVS software
You can use the upgrader.exe file to upgrade from an earlier build of the BlackBerry Mobile Voice System 5.2 software. If you are upgrading from a version of the BlackBerry MVS software earlier than 5.2 you must use the installer.exe file.
Your organization's BlackBerry MVS will not be able to make or take BlackBerry MVS calls until the upgrade process is complete.
1.On the computer where you want to upgrade the BlackBerry MVS software, log in using the Windows domain user account (for example MVSAdmin) that was used to install the BlackBerry MVS software.
2.In the folder where the BlackBerry MVS installation files are located,
3.On the License Agreement screen, read the license agreement. If you agree with the license agreement, select the I agree to the terms in the license agreement option. Click Next.
4.On the Setup Type screen, the components that the BlackBerry MVS setup application upgrades are displayed.
•MVS BlackBerry Enterprise Server Connector: The MVS BlackBerry Enterprise Server Connector communicates with the BlackBerry Dispatcher on behalf of all BlackBerry MVS services and ensures that messages are routed to the correct BlackBerry Enterprise Server.
•MVS Console: The MVS Console connects to the BlackBerry Configuration Database to store and retrieve information.
•MVS Session Manager: The MVS Session Manager communicates with the MVS BlackBerry Enterprise Server Connector to send and receive MVS BlackBerry Enterprise Server Connector requests to and from devices. To enable high availability or to increase user capacity, you can install multiple MVS Session Manager instances.
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