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Philips 220S4LSB/27 user manual Customer care and warranty, Troubleshooting & FAQs

Models: 220S4LSB/27 220S4LSB

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220S4L

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EN User manual	1
Customer care and warranty	32
Troubleshooting & FAQs	37

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Philips 220S4LSB/27 user manual Customer care and warranty, Troubleshooting & FAQs

Contents

Troubleshooting & FAQs Customer care and warranty220S4L Table of Contents Warnings Use of controls, adjustments or procedures 1.1 Safety precautions and maintenanceMaintenance 1. Important1.2 Notational Descriptions ServiceHumidity 20-80% RH Important information for Burn-in/Ghost image Notes, Cautions and Warnings1.3 Disposal of product and packing material about/sustainability/ourenvironment productrecyclingservices.pageWaste Electrical and Electronic Equipment WEEE Taking back/Recycling Information for Customers2.1 Installation 2. Setting up the monitor220S4LC 2. Hold the base with both hands2. Setting up the monitor 3. Hold the base with both hands220S4LC 2. Snap in the base in the VESA mount area1 AC power input 2 DVI input 3 VGA input 4 Kensington anti-theft lock Connecting to your PC 220S4LSConnect to PC 1. Connect the power cord to the back of 2. Turn off your computer and unplug its power cableSwitch monitor’s power ON and OFF Access the OSD menu Description of the On Screen Display What is On-Screen Display OSD?Adjust the OSD menu Select the SmartPower control level 2.2 Operating the monitorPhysical Function Tilt The OSD Menu220S4LS/220S4LA/220S4LC Swivel 2. Setting up the monitorHeight adjustment 2.3 Remove the Base Assembly for VESA Mountingsurface. Pay attention not to scratch or damage the screen4. Remove the base assembly 4. Remove the base assembly2. Setting up the monitor mylars from the hinge coverWhy do I need it? What is it?How to enable SmartImage? 3. Image OptimizationInstallation Clock/Phase adjustments, RGB White point adjustment, etc3.2 SmartContrast 3.3 Philips SmartControl PremiumColor menu Start with Standard pane Adjust menuYou can adjust more options without wizard by Standard pane 1. Show Me starts color calibration tutorial 4. To return to Color home pane, click the Cancel button2. Start - starts the 6-step color calibration sequence 3. Quick View loads the before/after imagesFirst Color Calibration Screen Eco Power menu Options menuSmartImage Previous button is disabled until the second color screenOn single input displays, this pane will not be visible OptionAuto PivotDisplay the Source instruction pane and current input source setting Context Sensitive menu Help menuUser can enter PIN between 4 and 9 digits numbers only Task Tray Menu Disabled Task Tray Menu EnabledThe Context Menu has four entries 3.4 SmartDesktop Guide 3. In Performance section, click SettingsSmartDesktop Identify provides a quick way to view the grid Drag and Drop WindowsRight Click Menu Title Bar OptionsLeft Click Menu Task Tray Right Click3. Image Optimization 1680 x 1050 @ 60Hz 4. Technical Specifications504 x 434 x 207 mm220S4LS/220S4LA Maximum Resolution 4.1 Resolution & Preset ModesRecommended Resolution ResolutionThis data is subject to change without notice 5. Power ManagementSome of the Environmental features of the Some of the Usability features of the TCO6. Regulatory Information CongratulationsEPEAT Lead-free ProductCE Declaration of Conformity The EPEAT Electronic Product EnvironmentalFederal Communications Commission FCC Notice U.S. Only Energy Star DeclarationFCC Declaration of Conformity United States OnlyRéorienter ou déplacer l’antenne de réception EN 55022 Compliance Czech Republic OnlyBSMI Notice Taiwan Only North Europe Nordic Countries InformationErgonomie Hinweis nur Deutschland 2. nur original-Ersatzteile verwendet werdenEU Energ Lable China RoHS6. Regulatory Infomation 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy 7. Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsPixel Defect Tolerances BRIGHT DOT DEFECTSContact Information for WESTERN EUROPE region Customer Care & WarrantyCountry Consumer care numberCall center Contact Information for CENTRAL AND EASTERN EUROPE regionContact Information for LATIN AMERICA region Contact Information for ChinaCountry Contact Information for APMEA regionCall center Consumer care number8.1 Troubleshooting 8. Troubleshooting & FAQsCommon Problems No Picture Power LED not litThe power on light is too strong and is disturbing 8.2 SmartControl Premium FAQsImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredQ3. After installing SmartControl Premium General FAQsif an updated SmartControl Premium driver is available Ans. Philips Service center has a right todesired resolution under Windows How do I adjust the resolution?What if I get lost when I am making monitor adjustments via OSD?may cause burn in, also known as after-imaging or ghost imaging, on your screen. Burn-in, after-imaging, or ghost imaging is a well-known phenomenon in LCD panel technology. In most cases, the burned in or atter-imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Version M4220SE1T 2012 Koninklijke Philips Electronics N.V. All rights reserved

220S4L

EN User manual

Customer care and warranty

Troubleshooting & FAQs