Troubleshooting & FAQs
Customer care and warranty
220S4L
Table of Contents
1.1 Safety precautions and maintenance
Warnings Use of controls, adjustments or procedures
Maintenance
1. Important
Service
1.2 Notational Descriptions
Humidity 20-80% RH Important information for Burn-in/Ghost image
Notes, Cautions and Warnings
about/sustainability/ourenvironment productrecyclingservices.page
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment WEEE
Taking back/Recycling Information for Customers
2. Setting up the monitor
2.1 Installation
220S4LC
2. Hold the base with both hands
3. Hold the base with both hands
2. Setting up the monitor
220S4LC
2. Snap in the base in the VESA mount area
Connecting to your PC 220S4LS
1 AC power input 2 DVI input 3 VGA input 4 Kensington anti-theft lock
Connect to PC 1. Connect the power cord to the back of
2. Turn off your computer and unplug its power cable
Description of the On Screen Display What is On-Screen Display OSD?
Switch monitor’s power ON and OFF Access the OSD menu
Adjust the OSD menu Select the SmartPower control level
2.2 Operating the monitor
The OSD Menu
Physical Function Tilt
220S4LS/220S4LA/220S4LC Swivel
2. Setting up the monitor
2.3 Remove the Base Assembly for VESA Mounting
Height adjustment
surface. Pay attention not to scratch or
damage the screen
4. Remove the base assembly
4. Remove the base assembly
2. Setting up the monitor
mylars from the hinge cover
What is it?
Why do I need it?
How to enable SmartImage?
3. Image Optimization
Clock/Phase adjustments, RGB White point adjustment, etc
Installation
3.2 SmartContrast
3.3 Philips SmartControl Premium
Color menu
Start with Standard pane Adjust menu
You can adjust more options without wizard by Standard pane
4. To return to Color home pane, click the Cancel button
1. Show Me starts color calibration tutorial
2. Start - starts the 6-step color calibration sequence
3. Quick View loads the before/after images
Eco Power menu Options menu
First Color Calibration Screen
SmartImage
Previous button is disabled until the second color screen
On single input displays, this pane will not be visible
OptionAuto Pivot
Display the Source instruction pane and current input source setting
Context Sensitive menu
Help menu
User can enter PIN between 4 and 9 digits numbers only
Task Tray Menu Disabled
Task Tray Menu Enabled
The Context Menu has four entries
3. In Performance section, click Settings
3.4 SmartDesktop Guide
SmartDesktop
Identify provides a quick way to view the grid Drag and Drop Windows
Title Bar Options
Right Click Menu
Left Click Menu
Task Tray Right Click
3. Image Optimization
4. Technical Specifications
1680 x 1050 @ 60Hz
504 x 434 x 207 mm220S4LS/220S4LA
4.1 Resolution & Preset Modes
Maximum Resolution
Recommended Resolution
Resolution
5. Power Management
This data is subject to change without notice
Some of the Usability features of the TCO
Some of the Environmental features of the
6. Regulatory Information
Congratulations
Lead-free Product
EPEAT
CE Declaration of Conformity
The EPEAT Electronic Product Environmental
Energy Star Declaration
Federal Communications Commission FCC Notice U.S. Only
FCC Declaration of Conformity
United States Only
EN 55022 Compliance Czech Republic Only
Réorienter ou déplacer l’antenne de réception
North Europe Nordic Countries Information
BSMI Notice Taiwan Only
Ergonomie Hinweis nur Deutschland
2. nur original-Ersatzteile verwendet werden
EU Energ Lable
China RoHS
6. Regulatory Infomation
7. Customer care and warranty
7.1 Philips’ Flat Panel Monitors Pixel Defect Policy
Pixels and Sub pixels
Types of Pixel Defects
Black Dot Defects
Proximity of Pixel Defects
Pixel Defect Tolerances
BRIGHT DOT DEFECTS
Customer Care & Warranty
Contact Information for WESTERN EUROPE region
Country
Consumer care number
Contact Information for CENTRAL AND EASTERN EUROPE region
Call center
Contact Information for LATIN AMERICA region
Contact Information for China
Contact Information for APMEA region
Country
Call center
Consumer care number
8. Troubleshooting & FAQs
8.1 Troubleshooting
Common Problems
No Picture Power LED not lit
8.2 SmartControl Premium FAQs
The power on light is too strong and is disturbing
Image appears blurred, indistinct or too dark
Image appears distorted.Text is fuzzy or blurred
General FAQs
Q3. After installing SmartControl Premium
if an updated SmartControl Premium driver is available
Ans. Philips Service center has a right to
How do I adjust the resolution?
desired resolution under Windows
What if I get lost when I am making
monitor adjustments via OSD?
may cause burn in, also known as after-imaging or ghost imaging, on your screen. Burn-in, after-imaging, or ghost imaging is a well-known phenomenon in LCD panel technology. In most cases, the burned in or atter-imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off
2012 Koninklijke Philips Electronics N.V. All rights reserved
Version M4220SE1T