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No water can be seen in the machine during washing.
C The water level is not visible from outside of the washing machine. This is not a
failure.
Loading door cannot be opened.
• Door lock is activated because of the water level in the machine. >>> Drain the
water by running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle. >>> Wait until the
programme completes.
• Child lock is engaged. Door lock will be deactivated a couple of minutes after
the programme has come to an end. >>> Wait for a couple of minutes for
deactivation of the door lock.
Washing takes longer time than the one specified in the manual.
• Water pressure is low. >>> Machine waits until taking in adequate amount of
water to prevent poor washing quality due to the decreased amount of water.
Therefore, the washing time extends.
• Voltage might be low. >>> Washing time is prolonged to avoid poor washing
results when the supply voltage is low.
• Input temperature of water might be low. >>> Required time to heat up the water
extends in cold seasons. Also, washing time can be lengthened to avoid poor
washing results.
• Number of rinses and/or amount of rinse water might have increased. >>>
Machine increases the amount of rinse water when good rinsing is needed and
adds an extra rinsing step if necessary.
• Excessive foam might have occurred and automatic foam absorption system
might have been activated due to too much detergent usage. >>> Use
recommended amount of detergent.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Programme time does not countdown. (On models with display)
• Timer may stop during water intake. >>> Timer indicator will not countdown until
the machine takes in adequate amount of water. The machine will wait until there
is sufficient amount of water to avoid poor washing results due to lack of water.
Timer indicator will resume countdown after this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until
the machine reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the
drum.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.