Bose CINEMATEGS manual Troubleshooting, English, DeutschEspañol FrançaisItliano Nederlands Svenska

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CARE AND MAINTENANCE

Troubleshooting

Problem		What to do
No power	• Unplug the Acoustimass® module power cord from the AC wall outlet for one minute.
	•	Make sure the power cord is inserted securely into the Acoustimass module.
	•	Reconnect the power cord firmly into an operating AC wall outlet. The green LED should flash 10 times,
		then extinguish (the system will then be in standby).
	•	Make sure the interface module is plugged into the Acoustimass module properly.
	•	Make sure you use the remote control to power on the system.
No sound	•	Make sure the CineMate® system is turned on. The green LED on the front of the interface module should be
		lit when the system is on.
	•	Increase the volume.
	•	If your system is a CineMate GS series II, make sure you pressed the remote button for the source you want
		to hear.
	•	Check to see if the TV is muted. If so, press the TV remote control Mute button to unmute it.
	•	Make sure the interface module and speaker cables are both firmly connected to the Acoustimass module.
	•	Check the connections on the back of the speakers.
	•	Check that the correct TV Video input has been selected. See “Selecting the TV input” on page 20.
	•	Check the connections from the interface module to the TV or other source.
	•	Check that the TV’s audio output is enabled. See your TV owner’s guide for information.
	•	If the TV’s audio output is VARIABLE (VAR), make sure the TV’s internal speakers are turned off and the TV
		volume is turned up.
	•	If using a sound source other than the TV, check to ensure that the device is playing source material.

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