Technical Information, System size and weight

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OTHER CARE AND HANDLING

	Problem	What to do

	The dock does not open	• Use a soft, dry cloth to wipe the outside of the dock, whether it is open or closed.
	or close properly	• Blow around the edges of the dock to remove any dirt or debris from the crevices.

	No sound	• Increase the volume setting for the system.
		• Make sure the SoundDock® battery is charged or the system is plugged in, your iPod® is turned on, and
		a music track is selected and playing.
		• Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times.
		• With another sound device, be sure your iPod is removed from the dock and the second device is
		properly connected, turned on and set to play.
		• If the other sound device is connected and playing, press any button on the remote control to activate
		the system. Review “Playing another sound device” on page 8.
		• Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
		pletely shut off any power to it. Then reattach the battery and plug the system in again.

	No sound and your iPod	• Make sure your iPod is firmly seated in the dock and the SoundDock Portable system battery is charged
	is not charging	or the power supply is plugged in properly.
		• Remove your iPod from the dock, wait 5 seconds, and return it to the dock.
		• An iPod that has buttons and no click-wheel control does not recharge while it plays and may need
		recharging.
		• If the power supply is in use, make sure the power outlet is functioning properly.
		• Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
		pletely shut off any power to it. Then reattach the battery and plug the system in again.

	Your iPod does	• Remove your iPod from the dock, wait 5 seconds, then reseat it. You may need to do this a few times.
	not respond to the	• Your iPod software may need to be updated.
	SoundDock remote	• Try the remote from a different location. If it works there, strong lighting or other conditions may be
	control
	control	causing the problem. Refer to “Using the remote” on page 7 for further details.

		• Make sure nothing blocks the infrared (IR) signal path from the remote to your SoundDock Portable
		system. Wipe off the small lens on the front end of the remote.
		• Check the remote control battery to make sure the + side is up, as shown on page 10.
		• Replace the remote control battery.
		• Unplug the SoundDock Portable system and remove the battery from the back of the system to com-
		pletely shut off any power to it. Then reattach the battery and plug the system in again.