Boss Audio Systems 865DBI manual Trouble Shooting, Symptom Cause Solution

21. TROUBLE SHOOTING

Before going through the check list, check wiring connection. If any of the problems persist after

check list has been made, consult your nearest service dealer.

Symptom Cause Solution

No power The car ignition is not on.

If the power supply is properly connected to the car accessory terminal, switch the ignition key to “ACC”

The fuse is blown. Replace the fuse.

Disc cannot be loaded or ejected

Presence of CD disc inside	Remove the disc in the player, then
the player.	put a new one.
Inserting the disc in reverse	Insert the compact disc with the
direction.	label facing upward.
Compact disc is extremely	Clean the disc or try to play a new one.
dirty or defective disc.

	Temperature inside the car is	Cool off or until the ambient temperature
	too high.	returns to normal.
	Condensation.	Leave the player to off for an hour or so,
		then try again.
No sound	Volume is in minimum.	Adjust volume to a desired level.
	Wiring is not properly	Check wiring connection.
	connected.
The operation keys	The built-in microcomputer is	Press the RESET button.
do not work	not operating properly due to	Front panel is not properly fixed into
	noise.	its place
Sound skips.	The installation angle is	Adjust the installation angle to less
	more than 30 degrees.	than 30 degrees.
	The disc is extremely dirty or a	Clean the compact disc or try to play a
	defective disc.	new one.
The radio does not	The antenna cable is not	Insert the antenna cable firmly.
work.	connected.
The radio station
	The signals are too weak.
automatic selection		Select a station manually.
does not work.
ERROR 1	Mechanism Error	Press the reset button to correct the problem.
		If the error code does not disappear, consult
		your nearest service dealer.
Write Error	The Media Device not able to	Replace the Media Device or
	copy by the unit.
Read Error	The Media Device not able to	Replace the Media Device or
	play file by the unit

The media device memory is

Memory Full

full not allow to copy

Replace the Media device or erase some un-usage files.

No file Format supports for

No FilePlayback on the disc or Media Device

Replace the disc or Media Device..

Disc Error	Maybe disc dirty / disc scratched Replace the disc.
	/disc upside down.

If at any time in the future you should need to dispose of this product please note that Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.(Waste Electrical and Electronic Equipment Directive)

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