Braun Hot Beverage Machine manual Troubleshooting, Problem, Situation, Solution, All the indicator

Troubleshooting

In the table below are solutions to problems that may occur. If you do not find an appropriate solution, please refer to the “Tassimo Customer Service” section.

PROBLEM	SITUATION	SOLUTION
All the indicator	1. Machine not prepared for use.	1.	Follow the procedure “Preparing
lights are flashing.			Your Machine for Use.”
	2. Water level is too low.	2.	Refill the water container.
	3. No T-DISC in machine.	3.	Place a T-DISC, label side down,
			on the T-DISC holder and close
			the brew mechanism.
	4. T-DISC not read or damaged.	4.	Clean the bar code reading
			window or replace the T-DISC.
	5. Piercing unit blocked.	5.	Remove and clean the piercing unit.
	6. The machine may require	6.	Descale the machine following the
	descaling.		“Descaling” procedure.
	7. Internal machine fault.	7.	Contact Tassimo Customer Service
			1-877-TDISCS1 (1-877-834-7271).
The machine will not	The brew mechanism may not	Make sure that a T-DISC is placed
move past STANDBY.	be closed properly.	on the T-DISC holder and the brew
		mechanism is firmly closed.
The “Auto Mode”	Bar code reader may not be able	Clean the bar code reading window.
is not working.	to read the T-DISC label.	Replace the T-DISC.
		You can still enjoy your preferred
		drink by using the “Manual Mode.”
My cup is overflowing.	Each drink has been formulated	Ensure that you use the following
	to produce the perfect amount	recommended cup sizes:
	of liquid. Be sure that you are	Espresso		3 oz / 90 ml cup
	using the right sized cup for	Filter Coffee, Café Crema,		11 oz / 325 ml cup
	your drink.	Cappuccino, Latte, Tea and Chocolate
My cup doesn’t fit.	The cup stand is too close to the	Try lowering the cup stand to fit your
	brew mechanism.	cup. You can also temporarily remove
		the cup stand and drip tray, leaving
		the backsplash in place.

PROBLEM	SITUATION	SOLUTION
Liquid is splashing	Cup is placed too far away	Adjust the height of the cup stand up
out of the cup.	from the brew mechanism.	to ensure that the cup is closer to the
		brew mechanism.
The machine is leaking	1. T-DISC is damaged or leaking.	Press the start/stop button to
from the brew	2. The piercing unit is not	stop the brew cycle. Slowly open the
mechanism.	fitted properly.	brew mechanism, remove the
		T-DISC, and clean the inside of the
		brew mechanism. Remove and
		refit the piercing unit.
The machine is leaking	1. Drip tray is full of water.	1. Empty the removable drip tray.
from the bottom.	2. Backsplash is not properly	2. Remove and refit the backsplash,
	fitted.	cup stand, and drip tray back
		on the machine.
	3. Water expansion outlet is	3. Clean the water expansion outlet
	not properly descaled.	using a clean cloth moistened with
		white vinegar.
My drinks are brewing	The machine may require	Descale the machine following the
smaller than usual.	descaling.	“Descaling” procedure.
I have lost my	A cleaning disc is needed to	Contact Tassimo Customer Service
cleaning disc.	rinse and descale the machine.	1-877-TDISCS1 (1-877-834-7271).
My machine is not	The electrical supply may not be	Check that the machine is properly
operating; there are	connected properly.	plugged into the electrical supply.
no lights illuminated.		Check the on/off switch at the
		back of the machine.

Subject to change without notice.

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