How to obtain service in the USA

Should this product require service, please call

1-800-BRAUN 11 (272-8611) to be referred to the Authorized Braun Service Center closest to you.

To obtain service:

A.Carry the product in to the authorized Braun Service Center of your choice or,

B.Ship the product to the authorized Braun Service Center of your choice. Pack the product well.

Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.

To obtain original Braun replacement parts and accessories:

Contact an authorized Braun Service Center.

Please call 1-800-BRAUN 11 (272-8611) to be referred to the authorized Braun Service Center closest to you.

To order original Braun replacement parts and accessories (including replacement brushheads) by phone:

Please call 1-800-892-8534.

To speak to a Braun Consumer Service Representative:

Please call 1-800-984-9668.

FOR USA ONLY

Limited 2-Year Warranty

Braun warrants this appliance to be free of defects in material and workmanship for a period of two years from the date of original purchase at retail.

If the appliance exhibits such a defect, Braun will, at its option, repair or replace it without cost for parts and labor. The product must be carried in or shipped, prepaid and insured (recommended), to an authorized Braun Service Center. Proof of date of original purchase is required.

The cost to ship the product to an authorized Service Center is the responsibility of the consumer, the cost to return the product to the consumer is the responsibility of Braun.

This warranty does not cover finishes or normal wear, nor does it cover damage resulting from accident, misuse, dirt, water, tampering, unreasonable use, service performed or attempted by unauthorized service agencies, failure to provide reasonable and necessary maintenance, including recharging, or units that have been modified or used for commercial purposes.

ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO YEARS FROM DATE OF ORIGINAL PURCHASE. IN NO EVENT WILL BRAUN BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.

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Braun OC15 525 X manual For USA only, How to obtain service in the USA, Limited 2-Year Warranty