TROUBLESHOOTING GUIDE
25
STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes: | Possible Remedies: | |
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1. | Air damper open too far for ignition. | Push the air damper in closer to the side of the stove for startup. In |
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| some situations it may be necessary to have the damper completely |
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| closed for ignition to take place. After there is a flame, the damper |
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| can then be adjusted for the desired feed setting. |
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2. | Blockage in igniter tube or inlet for igniter tube. | Find the igniter housing on the backside of the firewall. The air |
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| intake hole is a small hole located on bottom side of the housing. |
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| Make sure it is clear. Also, look from the front of the stove to make |
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| sure there is not any debris around the igniter element inside of the |
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| igniter housing. |
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3. | The burnpot is not pushed completely to the rear of the firebox. | Make sure that the air intake collar on the burnpot is touching the |
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| rear wall of the firebox. |
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4. | Bad igniter element. | Put power directly to the igniter element. Watch the tip of the igniter |
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| from the front of the stove. After about 2 minutes the tip should |
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| glow. If it does not, the element is bad. |
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5. | The control board is not sending power to the igniter. | Check the voltage going to the igniter during startup. It should be a |
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| full current. If the voltage is lower than full current, check the wiring. |
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| If the wiring checks out good, the board is bad. |
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SMOKE SMELL COMING BACK INTO THE HOME |
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Possible Causes: | Possible Remedies: | |
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1. | There is a leak in the vent pipe system. |
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| Inspect all vent pipe connections. Make sure they are sealed with |
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| RTV silicone that has a temperature rating on 500 degree F or |
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| higher. Also, seal joints with |
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| the square to round adapter piece on the combustion blower has |
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| been properly sealed with the same RTV. |
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2. | The gasket on the combustion blower has gone bad. | Inspect both gaskets on the combustion blower to make sure they |
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| are in good shape. |
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CONVECTION BLOWER SHUTS OFF AND COMES BACK ON |
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Possible Causes: | Possible Remedies: | |
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1. | The convection blower is overheating and tripping the internal | Try lubricating the convection blower. Put |
| temperature shutoff. | each of the two oiling ports. Also, clean any dust off of the windings |
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| and fan blades. If oiling the blower does not help, the blower may |
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| be bad. |
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2. | Circuit board malfunction. | Test the current going to the convection blower. If there is power |
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| being sent to the blower when it is shut off, then the control board is |
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| fine. If there is NOT power being sent to the blower when it shuts off |
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| during operation, then you have a bad control board. |
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