TROUBLESHOOTING
No light on the controls. | The machine has turned to Off mode automatically; touch one of the controls or | EN | ||
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| push the slider. Check the mains: plug, voltage, fuse. |
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| No coffee, no water. | Check the water tank, if empty, fill with potable water. Descale it if necessary. |
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Coffee is not | hot enough. | Preheat cup. Descale the machine if necessary. |
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The slider does not close completely or the machine doesn‘t start | Empty the capsule container. Check that no capsule is blocked inside the machine. |
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brewing. |
| Check that the water tank is correctly positioned. |
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Leakage or unusual coffee flow. | Empty the used capsule container and check no capsules are blocked. Then touch |
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| any control. |
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| Lights flash | alternatively from back to front. | If problem persists, call the Nespresso Club. |
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Lights flash | alternatively from front to back. | Fill the water tank. If problem persists, call the Nespresso Club. |
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Lights flash | quickly. | Exit descaling procedure, push all the 3 controls simultaneously for at least 3sec. |
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| Disconnect plug from the mains and reconnect after 10 sec. If problem persists, call |
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| the Nespresso Club. |
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| No coffee, water just comes out (despite inserted capsule). | Pull the slider to ensure it is closed. If problem persists, call the Nespresso Club. |
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Water or coffee flow does not stop pushing any control. | Move gently the slider towards the back of the machine to stop the flow. |
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Machine turns to Off mode. | To save energy the machine will turn to Off mode after 9 minutes of non use. |
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| See paragraph on „Energy saving concept“. |
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