TROUBLE SHOOTING:
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Problem | Possible Cause | Prevention/Cure | |
Burner will not light | LP gas tank valve is closed | Make sure regulator is securely attached to the LP gas tank, turn LP | |
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| gas tank valve to “OPEN” | |
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| LP gas tank is low or empty | Check if LP gas tank is empty. If empty, replace or refill. | |
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| LP gas leak | 1. Turn LP gas tank valve to “CLOSED” | |
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| 2. Wait 5 minutes for gas to clear | |
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| 3. Follow “Leak Testing” in the owner’s manual | |
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| Coupling nut and regulator not fully connected | See section on “Connecting Hose and Regulator” | |
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| Obstruction of gas flow | 1. Clean burner assembly | |
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| 2. Check for bent or kinked hose | |
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| Burner may not be properly seated | Reseat burner and valve. Refer to “Burner Assembly/Maintenance” | |
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| Spider webs or insect nest in venturi | Clean venturi and burner assembly | |
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| Burner ports clogged or blocked | Clean burner ports | |
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| Battery needs to be changed | Replace the battery (follow assembly step for inserting battery) | |
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| Wires or electrode covered with cooking residue | Clean wire and/or electrode with rubbing alcohol | |
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| Electrode and burners are wet | Wipe dry with cloth | |
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| Electrode cracked or broken - sparks at crack | Replace electrode | |
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| Wire loose or disconnected | Reconnect wire or replace electrode/wire assembly | |
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| Wire is shorting (sparking) between ignitor and | Replace ignitor wire/electrode assembly | |
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| Bad ignitor | Replace ignitor | |
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Grill does not get hot | Out of gas | Replace or refill LP gas tank | |
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Flow limiting device may have been activated | 1. Mini Reset: | ||
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| a. Turn control knobs and LP gas tank valve to “OFF” | |
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| b. Wait one minute and relight grill per “Lighting Instructions” | |
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| 2. If flames are still too low, perform a Full Reset | |
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| Full Reset: | |
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| a. Turn control knobs and LP gas tank valve to “OFF” | |
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| b. Disconnect regulator from propane tank | |
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| c. Inspect LP cylinder rubber seal | |
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| d. Wait 1 minute | |
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| e. Reconnect regulator and perform “Leak Testing” on all | |
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| connections. | |
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| f. Light grill per “Lighting Instructions” | |
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Irregular flame pattern. | Burner ports are clogged or blacked | Clean burner ports | |
Flame does not run full |
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length of burner | Air shutter on burner needs adjustment | See section on “Burner Adjustment” | |
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Flame is yellow or orange | New burner may have residual manufacturing | Burn grill for 15 minutes on “HIGH” with the lid closed | |
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| Spider webs or insect nest in venturi | Clean venturi and burner assembly | |
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| Food residue, grease, etc. | Clean burner assembly | |
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| Poor alignment of valve to burner venturi | Make sure burner venturi is properly engaged with valve |
Air shutter on burner needs adjustment
See section on “Burner Adjustment”
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