Brookstone Digital Photo Frame - page 37

36
TRoUbleshooTInG GUIDe (continued)
problem possIble cause actIon
Face Zoom, Photo
Smooth and Dynamic
Lighting features are
not working with certain
Slide Show transitions.
These features will only
run under the NORMAL
Slide Show transition.
Software limitation.
Face Zoom, Photo
Smooth and Dynamic
Lighting features are
not functioning on
certain faces.
These features may
not work due to photo
angle, distance in photo,
clothing, accessories etc.
Software limitation.
When photos, videos or
music are loading, the
display shows a blank
screen or screen graphics
for several seconds
before file is displayed.
Files are too large. Make sure photos are
optimized for frame.
Photos are taking
a long time to
load/slide show
times are inaccurate.
Photo Smooth, Dynamic
Lighting and Face Zoom
features are active.
Photo Smooth,
Dynamic Lighting
and Face Zoom features
increase load time.
Photos are not
optimized and photo
size is very large.
Make sure photos
are optimized for frame.
When selecting a photo
from THUMBNAI L to
show in FULL SCR EEN,
“File not supported” or
“Photo Error” appears
on screen.
Photo data cannot be
viewed in this mode.
Photos not viewable
in this mode may be
removed by user.