37
TRoUbleshooTInG GUIDe (continued)
problem possIble cause actIon
Received an error that
my JPEG failed to resize
while resizing with the
MediaImpressionTM software.
The frame’s internal
memory is full.
Remove files to free
up internal memory.
The frame is not
saving as many
photos on the
internal memory
as I expected.
JPEG files are large.
Remove files to free
up internal memory.
Use included
MediaImpression™ software
to resize your JPEGS
(see page 13) or copy
your photos directly from
a media card or flash
drive to the frame.
Video and music
files are taking up
memory space.
The frame is
not reading my
flash drive.
Remove USB cable
from frame before
inserting your flash drive.
Make sure flash drive
connection is secure
USB cable is
inserted into the frame
but not hooked up to
the computer.
Flash drive connection
may be loose.
The frame drive is
not mounting on
my computer.
Flash drive is inserted
into the frame.
USB cable connections
may be loose.
Frame may not be
powered on.
Remove flash drive from
frame before connecting
to computer.
Make sure USB cable
connections are secure.
Make sure frame is
powered on.