Error Messages

When an error message appears on the display, follow the directions provided below.

Message

Cause/Remedy

Battery Weak!*

The installed batteries are getting weak.

Check

The following are likely causes.

Battery!

• The batteries are installed with the negative and positive

 

ends the wrong way round.

 

• Other types of batteries are being used with alkaline

 

batteries.

 

• Old and new batteries are being used together.

 

• The batteries are about to run out.

 

If the power does not turn off automatically, press any key to

 

clear the error message before turning the unit off.

 

Check that the correct batteries are being used, and are

 

installed the right way round.

Wrong Type

An incompatible AC adapter is connected. After the power is

Of Adapter

turned off automatically, use the AC adapter designed

Connected!

exclusively for your P-touch.

Cutter Error!*

The tape cutter is closed when you try to print or feed tape.

 

Turn the P-touch off and then on again before continuing.

 

When tape is tangled in the cutter, remove the tape.

No Text!*

There is no text, symbols or bar code data entered when you

 

try to print or preview a label. Enter data before continuing.

Insert Tape

There is no tape cassette installed when you try to print or

Cassette!*

preview a label, or feed tape. Install a tape cassette before

 

continuing.

Tape Cassette

The tape cassette was changed while printing, etc. Make

Changed!*

sure the correct tape cassette is inserted before printing.

Line Limit!

There are already seven lines of text when you press the

Max 7 Lines*

Enter key. Limit the number of lines to seven.

Tape Width

There are more than five lines of text when you press the

Limit!

Print or Preview key while using 18mm tape. Limit the

Max 5 Lines*

number of lines to five, or replace with a larger width tape

 

cassette.

Tape Width

There are more than three lines of text when you press the

Limit!

Print or Preview key while using 12 mm tape. Limit the

Max 3 Lines*

number of lines to three, or replace with a larger width tape

 

cassette.

* Press any key to clear the error message.

TROUBLESHOOTING z

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