Troubleshooting
Error messages when configuring
Error Message | Cause | Action |
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(For | Another mobile device is already connected | After the current connection between your |
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and | to the | Brother machine and another mobile device |
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Cannot Connect | Brother machine is the G/O (Group Owner). | has shut down, try and configure the |
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| Direct settings again. You can confirm the |
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A device is |
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| connection status by printing the Network |
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already connected. |
| 3 | |
| Configuration Report uu Network User's | ||
(For |
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| Guide: Printing the Network Configuration |
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| Report. |
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A device is |
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already connected. |
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Press OK |
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(For |
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A device is |
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already connected. |
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Press OK. |
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Question | Solution |
Are your security settings | Reconfirm the SSID and password. |
(SSID/password) correct? | If you are using your machine as a G/O (Group Owner) in manual configuration, |
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| the SSID and password are displayed on the machine's control panel during the |
| configuration procedure. |
| If you are using your mobile device as a G/O (Group Owner) in manual |
| configuration, the SSID and password are displayed on the mobile device's |
| screen during the configuration procedure. |
| For information on what the SSID name is, see SSID uu page 26. |
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Is your Brother machine | Move your Brother machine within about 3.3 feet (1 meter) from the mobile device |
placed too far from your | when you configure the |
mobile device? |
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Are there any obstructions | Move your Brother machine to an |
(walls or furniture, for |
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example) between your |
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machine and the mobile |
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device? |
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Is there a wireless computer, | Move other devices away from the Brother machine or the mobile device. |
Bluetooth supported device, |
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microwave oven or digital |
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cordless phone near the |
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Brother machine or the mobile |
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device? |
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