Troubleshooting

Error messages when configuring Wi-Fi Direct from the control panel menu (continued)

Error Message

Cause

Action

 

(For HL-5470DW(T)

Another mobile device is already connected

After the current connection between your

 

and HL-6180DW(T))

to the Wi-Fi Direct network when the

Brother machine and another mobile device

 

Cannot Connect

Brother machine is the G/O (Group Owner).

has shut down, try and configure the Wi-Fi

 

 

Direct settings again. You can confirm the

 

A device is

 

 

 

connection status by printing the Network

 

already connected.

 

3

 

Configuration Report uu Network User's

(For MFC-8710DW and

 

 

Guide: Printing the Network Configuration

 

MFC-8910DW)

 

Report.

 

A device is

 

 

 

already connected.

 

 

 

Press OK

 

 

 

(For MFC-8950DW(T))

 

 

 

A device is

 

 

 

already connected.

 

 

 

Press OK.

 

 

 

 

 

 

 

I cannot complete the Wi-Fi Direct network setup configuration.
QuestionSolution

Are your security settings

Reconfirm the SSID and password.

(SSID/password) correct?

If you are using your machine as a G/O (Group Owner) in manual configuration,

 

 

the SSID and password are displayed on the machine's control panel during the

 

configuration procedure.

 

If you are using your mobile device as a G/O (Group Owner) in manual

 

configuration, the SSID and password are displayed on the mobile device's

 

screen during the configuration procedure.

 

For information on what the SSID name is, see SSID uu page 26.

 

 

Is your Brother machine

Move your Brother machine within about 3.3 feet (1 meter) from the mobile device

placed too far from your

when you configure the Wi-Fi Direct network settings.

mobile device?

 

 

 

Are there any obstructions

Move your Brother machine to an obstruction-free area.

(walls or furniture, for

 

example) between your

 

machine and the mobile

 

device?

 

 

 

Is there a wireless computer,

Move other devices away from the Brother machine or the mobile device.

Bluetooth supported device,

 

microwave oven or digital

 

cordless phone near the

 

Brother machine or the mobile

 

device?

 

 

 

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