Troubleshooting
Error Message | Cause | Action |
Service temporarily | There is a problem with the service | Wait and try again. Try accessing the |
unavailable. | and it cannot be used now. | service from a computer to confirm |
Try again later. |
| whether it is available or not. |
Incorrect PIN code. | The PIN registered to the machine is | Enter the correct PIN. |
Enter PIN correctly. | incorrect. The PIN is the |
|
| number that was entered when |
|
| registering the account to the |
|
| machine. |
|
|
|
|
Incorrect or expired ID. | The temporary ID that was entered is | Enter the correct temporary ID. |
Or this temporary ID is | incorrect. |
|
already used. | The temporary ID that was entered | Apply for Brother Web Connect |
Enter correctly or reissue | has expired. A temporary ID is valid | access again and receive a new |
temporary ID. | for 24 hours. | temporary ID, and then use the new |
Temporary ID is valid |
| ID to register the account to the |
for 24 hours after it is |
| machine (see How to apply for |
issued. |
| Brother Web Connect access |
|
| on page 6 and How to register and |
|
| delete accounts on the machine |
|
| on page 8). |
|
|
|
Display name has already be | The name entered as the display | Enter a different display name. |
en registered. | name has already been registered. |
|
Enter another display name. |
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|
Max Qty of accounts reached | The maximum number of accounts | Delete any unnecessary accounts |
. Try again after deleting | (10) have already been registered. | and try again. |
unnecessary accounts. |
|
|
Account is invalid. Please | The shortcut cannot be used because | Delete the shortcut, and then register |
register account and | the account was deleted after the | the account and shortcut again. |
shortcut again after | shortcut was registered. |
|
deleting this shortcut. |
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|
A
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