Brother BES-941BC instruction manual 176

Models: BES-941BC

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Chapter 10 Troubleshooting

 

 

 

 

 

 

 

Symptom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Measures

 

 

Wiper solenoid does not operate.

• Check to see if connection from the wiper solenoid to connector P11 of

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the head PCB is proper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the resistance value of the wiper solenoid which does not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

operate with the connector section. The normal resistance value is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

approximately 28Ω.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If it is faulty, replace the solenoid with a new one. In this case, the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

head PCB may also be faulty. Also replace the head PCB with a new

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

one if it does not operate properly even after replacing the solenoid.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Refer to the block diagram showing the cable connections and check

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to see if connection from connector P12 of the head PCB to connectors

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P7, 8, 13, 14, 15, and 16 on the power supply PCB in the control box is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

proper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Replace the head PCB with a new one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The lower shaft PCB is faulty.

1.

Turn off the power of the machine.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Disconnect P4 and P10 of the lower shaft PCB.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the lower shaft PCB is removed from the machine or P8 or P9 is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

disconnected, the lower shaft connected to other lower shaft PCB will

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

not operate, either.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Turn on the power of the machine.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The E-B2 error occurs and the green LED blinks with the head

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

corresponding to the faulty lower shaft. Turn off the pause switch of

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the head (flip it down) and keep flipping up the mending switch until

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the green LED stops blinking.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

If there is just one lower shaft PCB, reset the LEDs of the two heads

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and reset the error with the STOP key on the panel or the step back

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

key of the head.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The lower shaft module is faulty.

1.

Turn off the power of the machine.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Disconnect P1, P3, and P5 (for a fixed bed) or P2, P4, and P6 (for a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

retract bed) connected to the lower shaft PCB from the faulty lower

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

shaft module.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Turn on the power of the machine.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The E-B2 error occurs and the green LED blinks for the bed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

corresponding to the faulty lower shaft. Turn off the pause switch of

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the head (flip it down) and keep flipping up the mending switch until

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the green LED stops blinking.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

When the LED of the corresponding head stops blinking, reset the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

error with the STOP key on the panel or the step back key of the head.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

The above operation will prohibit operation of the lower shaft connected to the faulty lower shaft PCB or the faulty lower shaft module and cause the corresponding heads to pause. This is reset when the power of the machine is turned on again. Start from the step 3 to prohibit the operation again.

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BES-941BCBES-1241BC

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Brother BES-941BC instruction manual 176

BES-941BC specifications

The Brother BES-941BC is a cutting-edge embroidery machine that showcases the perfect blend of innovation and user-friendly design. Geared towards professional embroiderers and serious hobbyists alike, this machine is engineered to enhance productivity while ensuring top-quality results.

One of the standout features of the BES-941BC is its impressive embroidery area of 10.2" x 7.9", allowing users to work on larger projects without the hassle of constant repositioning. This spacious work area is complemented by an advanced, high-speed embroidery capability that can reach up to 1,000 stitches per minute, making it possible to complete intricate designs in a fraction of the time.

Incorporating state-of-the-art technology, the Brother BES-941BC features a color touchscreen interface that provides intuitive navigation through its extensive menu options. Users can easily select designs, customize colors, and preview their creations before starting the embroidery process. Additionally, this machine supports wireless connectivity, enabling effortless file transfers from a computer or mobile device.

The BES-941BC comes pre-loaded with a diverse selection of built-in embroidery designs and fonts, catering to a wide range of styles and preferences. For those who wish to personalize their projects further, the machine also supports USB connectivity, allowing users to import additional designs from external sources.

Another noteworthy characteristic is the machine's advanced thread trimming and auto needle threading functions. These features minimize manual intervention, allowing users to focus more on creativity and less on tedious tasks. Furthermore, the BES-941BC is equipped with automatic tension adjustment, ensuring consistent quality and reducing the risk of errors during intricate stitching.

With its robust construction and reliable performance, the Brother BES-941BC is designed to handle high-volume embroidery tasks, making it suitable for small businesses as well as individual crafters. The machine is backed by a comprehensive warranty and customer support, providing peace of mind for users.

In conclusion, the Brother BES-941BC stands out as a versatile and powerful embroidery machine. With its ample embroidery area, high-speed stitching capabilities, advanced technology features, and ease of use, it is ideal for anyone looking to elevate their embroidery projects to the next level. Whether you're creating custom apparel, promotional items, or personalized gifts, this machine offers the tools necessary for achieving professional-quality results.