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Copying DifficultiesDifficulty Suggestions
Vertical streaks appear on copies. If you see vertical stre aks on copies, clean the scanner. (See Cleaning the
scanner onpage 6 4.)
Scanning DifficultiesDifficulty Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™11SE with OCR, click File, Scan or GetPhoto and click Select to
choose the Brother TWAIN/WIA driver.
Software DifficultiesDifficulty Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFi lter Studio for the first time, you m ust make sure your
Brother machine is turned On and connected to your computer. This will allow you
to access all the functions of F aceFilter Studio.
PhotoCapture Center™ DifficultiesDifficulty Suggestions
Removable Disk does not work
properly.
1 Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Window s® 2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-RO M. (See the Quick Setup
Guide.)
Download the latest se rvice pack from th e Microsoft Web si te.
3) Wait about 1 minute after you re start the PC, and then connec t the USB
cable.
2 Take out the memory card and put it back in again.
3 If you have tried ‘Eject’ from w ithin Windows®, take out the memory card
before you continue.
4 If an error message ap pears when you t ry to eject the m emory card, it means
the card is being acce ssed. Wait a while and then try again.
5 If all of the above do not work, turn o ff your PC and machine, and th en turn
them on again. (You will ha ve to unplug the powe r cord of the machin e to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.