Brother FAX-878

12 - 5 Troubleshooting and routine maintenance

Paper Jam

The paper is jammed in your fax machine.

Remove any paper that is not jammed.

Open the top cover by lifting the lever on the right side of the

top cover.

Pull the jammed paper gently from the paper feeder toward

the front of the fax machine as per diagram A.

If you can’t, pull the jammed paper towards the back and

remove it as per diagram B.

Close the top cover. Press down on both sides of the top

cover until it clicks.

Put the paper back into the paper tray.

Top Cover

Printout is jammed.

Diagram A Diagram B

Contents

Main Page i APPROVAL INFORMATION Compilation and Publication Notice ii Safety precautions To use the fax machine safely iii Choosing a location IMPORTANT SAFETY INSTRUCTION Page Page Page Table of Contents vii 1 2 3 6 ix 7 8 9 10 11 Page Page 1 - 1 Using this Guide Finding information Symbols used in this Guide 1 Part names Front view Back view 1 - 3 FAX-878 control panel overview Page 1 - 5 Fax tones and handshake ECM (Error Correction Mode) Connections Connecting an external telephone Connecting an external telephone answering device (TAD) Sequence 1 - 7 Connections Recording outgoing message (OGM) on an external TAD Multi-Line connections (PABX) If you are installing the fax machine to work with a PABX 2 - 1 About paper Handling and using plain paper 2 How to load paper To load paper Print Side 3 - 1 User-friendly programming Menu table 3 Navigation keys 3 - 3 Page 3 - 5 Page 4 Setting the Station ID 4 - 3 Entering text Inserting spaces Making corrections Repeating letters Special characters and symbols Setting the Beeper Volume Setting the Speaker Volume Setting the Ring Volume 4 - 5 Setting PABX (Australia and New Zealand only) PABX and TRANSFER Setting Tone or Pulse dialling mode (Not available for New Zealand) Basic receiving operations Choosing the Receive Mode 5 5 - 2 To select or change your Receive Mode Setting the Ring Delay Setting the F/T Ring Time (FAX/TEL mode only) Fax Detect 5 - 4 Printing a reduced incoming fax (Auto Reduction) Reception into memory Receiving a fax at the end of a conversation Advanced receiving operations Operation from extension telephones For FAX/TEL mode only Remote Call Transfer 5 - 6 To transfer a telephone call to the fax machine Changing the remote codes Page Page Telephone Services 5 - 10 How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings The Caller ID is Stored in Your Machines Memory Selecting a Caller ID from the Memory for Call Reply 5 - 12 To Activate Certain Network Services When Using Call Reply Printing Caller ID List Do you have Voice Mail? Telephone Service for Australia (Telstra FaxStream Duet) Distinctive Ringing (Telstra FaxStream Duet) What is the Advantage of using Telstra FaxStream Duet Function? 5 - 14 How does Telstra FaxStream Duet Work? Set the Distinctive Ringing to ON Telephone Service for New Zealand FaxAbility How Will the Fax Machine Treat All Other Numbers? What is the Advantage of Using the FaxAbility Function? How Does FaxAbility Work? How to Turn FaxAbility OFF or ON Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) Setting the Distinctive Ringing 6 - 1 How to dial 6 Fax Redial How to fax Automatic transmission Page Contrast Fax resolution 6 - 5 Multiple Resolution Transmission Cancelling a fax in progress Cancelling a scheduled job Advanced sending operations Composing the electronic Cover Page Composing your own comments Page Page Page Page 6 - 11 Setting up Polled Transmit (Standard) Setup for Polling Transmit with Secure Code Secure Polling Memory Transmission 6 - 13 Out of Memory message Interrupting Delayed Fax and Polled Transmit jobs TX Lock System Page 7 - 1 Storing numbers for easy dialling Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers 7 options Storing Speed-Dial numbers/Storing Junk Fax/Call numbers 7 - 3 Changing One-Touch and Speed-Dial numbers Setting up Groups for Broadcasting Page Page Page Fax Forwarding Setting up Fax Forwarding 8 8 - 2 Setting Fax Storage Turning off Remote Fax Options Setting your remote access code Page 8 - 4 Remote commands Page 9 - 1 FAX settings and activity Customizing the Transmission Verification Report Setting the Journal Period 9 Printing reports How to print a report 10 - 1 Using the fax machine as a copier Copy operations 10 Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge 10 - 3 Legal limitations 11 15 16 17 11 - 2 Important Information for New Zealand Page 11 - 4 Page 11 - 6 For Your Safety Disconnect device Trademarks Shipment of the fax machine 12 - 1 Troubleshooting Error messages 12 maintenance Page 12 - 3 Page Page If you are having difficulty with the fax machine 12 - 7 Page Page Page Page G G - 2 Page S - 1 General Copy S Fax S - 3 I The items in all upper case represent LCD messages. A B C D I - 2 H I J L U V Page Accessory List ARD C CCESS A Remote Commands Change Fax Forwarding Setting Check the Receiving Status Retrieve a Fax A - 2