USER’S GUIDE

Printing

Question

The printer prints unexpectedly or it prints garbage.

The printer cannot print full pages of a document. An error message “Print Overrun” occurs.

The printer prints the first couple of pages correctly, then some pages have text missing.

The printer cannot print full pages of a document. A "Memory Full" error message occurs.

My headers or footers appear when I view my document on screen but do not show up when I print them.

Recommendation

Turn on and off the printer or reset the printer. Make sure your application software is correctly set up to use this printer by checking the printer settings in your application software.

Check the printer emulation settings. If you can use the supplied RPC program, use it to change the settings as required. Also, you can print the current setting list from the RPC program or Printer Control Panel.

Make sure that the correct interface type and settings are set up to match your computer. Be sure to use the RS-422A serial interface for Macintosh computers and the RS-232C serial interface for PCs. Refer to “SERIAL INTERFACE BOARD RS100M” in Chapter 4.

The printer received a very complex print job and could not process part of the page. This may be solved by the following ways.

If you are using Windows 3.1/95/98 with the supplied printer driver, change the following settings in the driver and try again.

Graphics Mode

TrueType Mode

Use Printer TrueType Font

Set the page protection mode to "AUTO" or your document size.

Reduce the print resolution or reduce the complexity of your document and try again.

This is a problem usually relating to serial interface settings. Your computer is not recognizing the printer’s input buffer full signal. Causes could be incorrect serial cable (incorrectly wired or too long) or incorrect setting of your computer serial interface.

Some applications download several types and sizes of fonts. This can use up your printer memory very quickly. Set the Page Protection to AUTO, reduce the number of font sizes within your application, reduce the resolution, or purchase additional SIMM for the printer.

Most laser printers have a restricted area that cannot be printed on. Usually the first two lines and last two lines of text cannot print (leaving 62 printable lines). Adjust the top and bottom margins in your document to allow for this.

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