CHAPTER 6 TROUBLESHOOTING

Q & A

This section contains questions and answers for using your printer. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem.

Setting Up the Printer Hardware

Question

Recommendation

The printer does not work. All

The printer may be in sleep mode. Press the panel

lamps are off.

switch to wake up the printer. Check to see if the

 

printer is plugged into a live power source and the

 

power switch is on.

 

 

The printer does not print.

Check the following:

 

￿ The printer is turned on.

 

￿ All of the protective parts have been removed.

 

￿ The toner cartridge and drum unit are installed

 

properly.

 

￿ The interface cable is securely connected between

 

the printer and computer.

 

￿ Check to see if the Alarm lamp is blinking. If the

 

lamp is blinking, refer to the Operator Call section

 

of this manual.

 

￿ Check to see if the Ready lamp is blinking. If the

 

lamp is blinking fast, the printer might be cooling

 

down to lower the printers internal temperature.

 

Open the top cover of the printer to lower the

 

temperature.

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