Troubleshooting
98
6
Network problems (HL-2150N / HL-2170W only) 6

For problems concerning using your printer on a Network, see the Network User’s Guid e on the CD-ROM we

have supplied. Click Documentation on the menu screen.

The Network User’s Guide in H TML format will be installed aut omatically when you install the d river. Click the

Start button, All Programs1, your printer, and then Us er’s Guide.

You can also view the manuals in PDF format by accessing the Brother Solutions Cen ter

(http://solutions.brother.com).

1Programs for Windows® 2000 users
Other problems 6

For Macintosh® with USB 6

Problem Recommendation
The printer does not appear in
Print Center (Mac OS® X 10.2)
or Print Setup Utility (Mac
OS® X 10.3 or greater).
Make sure that the printer is turned on.
Make sure that the USB interface cable is connected correctly.
Make sure the printer driver is installed correctly.
Unable to print from the
application.
Make sure that the supplied Macintosh® printer driver is installed in the Hard Disk
and that it is chosen with Print Center (Mac OS® X 10.2) or Print Setup Utility
(Mac OS® X 10.3 or greater).