6 - 3 TROUBLESHOOTING

Error message printouts

The printer wil l repor t problems by pr inti ng a n error messag e as defined in the f oll owing t able. Take t he
corrective actions for the error message.
Print Overrun ■Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
■If this does not clear the error, reduce the complexity of your document or
reduce the print resolution.
■Expand the printer memory by adding a commercially available DIMM
memory module. See Installing additional memory on page 4-2. Set page
protection to ON by using the supplied Windows® driver or RPC program.
■Change the following settings in the supplied Windows® driver and try again.
The best combination of these settings will vary depending on your document:
Graphics Mode
TrueType™ mode
Use Printer TrueType™ Fonts
Resolution Reduced to
Enable Printing
(The print er has printed the
document at a reduced
resolution)
■Reduce the complexity of your document before you print to prevent
automatic reduction of the resolution.
■Expand the printer memory by adding a commercially available DIMM
memory module. See Installing additional memory on page 4-2.
Toner Empty ■See Replacing the toner cartridge on page 5-3.
Toner Low ■Purchase a new toner cartridge and have it ready for when the Toner Empty
status is indic at ed.
Fuser Malf unction ■Turn the power switch off, wait a few seconds and then turn it on again.
■Leave the printer for 10 minutes with the power on. If the error occurs again,
call your dealer or Brother Customer Service.
Laser BD Malfunction ■Turn the power switch off, wait a few seconds and then turn it on again. If the
error occurs again, call your dealer or Brother Customer Service.
Scanner Malf unction
D-RAM Error
NV-RAM Error
Main Motor Error
Engine Interf ace Error
Error message Action
MEMORY FULL ■Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
■Reduce the print resolution or reduce the complexity of your document.
■Expand the printer memory by adding a commercially available DIMM. See
Installing additional memory on page 4-2.
Error message Action