Troubleshooting

Other difficulties

Difficulties

Suggestions

 

 

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

 

 

may have triggered the machine’s internal safety mechanisms. Turn the machine off

 

 

 

and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn

 

 

 

the machine on.

 

 

 

If the problem is not solved, turn off the machine. If you are using a power breaker,

 

 

 

disconnect it to make sure it is not the problem. Plug the machine's power cord

 

 

 

directly into a different known working wall electrical socket and turn on the machine.

 

 

 

If there is still no power, try a different power cable.

 

 

 

 

 

 

The machine cannot print EPS

(Windows®)

 

 

data that includes binary with

You need the following settings to print EPS data:

 

 

the BR-Script3 printer driver.

a For Windows® 7 and Windows Server® 2008 R2:

 

 

 

6

 

Click the Start button and Devices and Printers.

 

For Windows Vista® and Windows Server® 2008:

 

 

 

Click Start button, Control Panel, Hardware and Sound, and then Printers.

 

 

 

For Windows® XP and Windows Server® 2003:

 

 

 

Click Start button, and select Printers and Faxes.

 

 

 

b Right-click the Brother HL-XXXX BR-Script3 icon and select Properties 1.

 

 

 

c From the Device Settings tab, choose TBCP (Tagged binary communication

 

 

 

protocol) in Output Protocol.

 

 

 

(Macintosh)

 

 

 

If your machine is connected to a computer with a USB interface, you cannot print

 

 

 

EPS data that includes binary. You can print the EPS data at the machine through

 

 

 

a network. For installing BR-Script3 printer driver through the network, visit the

 

 

 

Brother Solutions Center at http://solutions.brother.com/.

 

 

 

 

 

 

1Printer properties for Windows® 7 and Windows Server® 2008 R2 users

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