Troubleshooting
Examples of poor print quality Recommendation
Make sure that you use paper that meets our specifications. uu Acceptable paper and other print media uu page 2
| Choose Thick Paper mode in the printer driver or use thinner paper than you |
| are currently using. |
| Check the machine’s environment. Conditions such as high humidity can |
| cause hollow print. |
Hollow print | uu Product Safety Guide: Choose a safe location for your product |
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The drum unit may be damaged. Put in a new drum unit. uu Replacing the drum unit uu page 105
Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a).
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The drum unit may be damaged. Put in a new drum unit. uu Replacing the drum unit uu page 105
All black
Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause this problem.
ABCDEFGH | ||
abcdefghijk | ||
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A B C D | Make sure that you choose the appropriate media type in the printer driver. | |
a b c d e | The problem may disappear by itself. Print multiple blank pages to clear this | |
0 1 2 3 4 | problem, especially if the machine has not been used for a long time. | |
White lines across the page | The drum unit may be damaged. Put in a new drum unit. | |
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uu Replacing the drum unit uu page 105
Clean the corona wire inside the drum unit.
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Line across the page |
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