Troubleshooting
Examples of poor print quality | Recommendation |
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| Make sure that you use paper that meets our specifications. |
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ABCDEFGH |
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Check the machine’s environment. Conditions such as high temperatures |
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abcdefghijk |
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A B C D | and high humidity can increase the amount of background shading. |
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a b c d e | uu Product Safety Guide: Choose a safe location for your product |
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0 1 2 3 4 | Put in a new toner cartridge. |
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Grey background |
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| Put in a new drum unit. |
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| Make sure that you use paper that meets our specifications. |
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| paper or thick paper may cause this problem. | 6 |
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| Make sure that you choose the appropriate media type in the printer driver. |
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| Choose Reduce Ghosting mode in the printer driver. |
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Ghost | uu Other Print Options uu page 36 (For Windows®) |
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| uu Print Settings uu page 59 (For Macintosh) |
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| Put in a new drum unit. |
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| Put in a new toner cartridge. |
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| The fuser unit may be contaminated. Call your Brother dealer for service |
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| Make sure that you use paper that meets our specifications. |
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ABCDEFGH | paper may cause the problem. |
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abcdefghijk |
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A B C D | Clean the corona wire of the drum unit. |
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a b c d e |
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0 1 2 3 4 | The drum unit may be damaged. Put in a new drum unit. |
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Toner specks |
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| The fuser unit may be contaminated. Call your Brother dealer for service |
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