Brother MF11743693 a b, a b

Troubleshooting and Routine Maintenance

117

B

Transferring your faxes or Fax

Journal report B

If the LCD shows:

Clean Unable XX

Init Unable XX

Print Unable XX

Scan Unable XX

We recommend transferring your faxes to

another fax machine. (See Transferring faxes

to another fax machine on page 117.)

You can also transfer the Fax Journal report

to see if there are any faxes you need to

transfer. (See Transferring Fax Journal report

to another fax machine on page 117.)

Note

If there is an error message on the

machine's LCD, after the faxes have been

transferred, disconnect the machine from

the power source for several minutes, and

then reconnect it.

Transferring faxes to an other fax

machine B

If you have not set up your Station ID, you

cannot enter fax transfer mode. (See Set your

station ID in the Quick Setup Guide.)

aPress Menu, 9, 0, 1.

bDo one of the following:

If the LCD shows No Data, there

are no faxes left in the machine's

memory.

Press Stop/Exit.

If the LCD shows Enter Fax No.,

enter the fax number to which faxes

will be forwarded.

cPress Black Start.

Transferring Fax Journal report to

another fax machine B

If you have not set up your Station ID, you

cannot enter fax transfer mode. (See Set your

station ID in the Quick Setup Guide.)

aPress Menu 9, 0, 2.

bEnter the fax number to which the Fax

Journal report will be forwarded.

cPress Black Start.

Unusable Device

Disconnect

device from

front connector.

Turn the machine

off & on by

pressing On/Off

button on

control panel.

A broken device has been

connected to the USB direct

interface.

Unplug the device from the USB direct interface,

then press On/Off to turn the machine off and

then on again.

Unusable Device

Please

Disconnect USB

Device.

A USB device or USB Flash

memory drive that is not supported

has been connected to the USB

direct interface.

(For more information, visit us at

http://solutions.brother.com.)

Unplug the device from the USB direct interface.

Wrong Paper Size

Paper is not the correct size. Check that the machine’s Paper Size setting

matches the size of paper in the tray. (See Paper

Size on page 21.)

Error Message Cause Action

Contents

Main If you need to call Customer Service http://www.brother.com/registration/ Brother numbers Register your product http://www.brother.com/registration/ FAQs (frequently asked questions) http://solutions.brother.com/ Ordering accessories and supplies http://www.brothermall.com/ http://www.brother.ca/ Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Brother Two-Year Limited Warranty and Replacement Service (USA Only) Brother Two-Year Limited Warranty and Replacement Service (USA Only) BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General 1 General Information 2 2 Loading paper and documents 8 3 General setup 20 Section II Fax 5 Sending a Fax 28 6 Receiving a Fax 35 7 Telephone Services and External devices 40 8 Dialing and storing numbers 50 9 Remote fax options (Black & White only) 55 10 Printing Reports 62 11 Polling 64 Section III Copy 12 Making copies 68 Section IV Walk-up Photo Printing 13 PhotoCapture Center: Printing photo s from a memory card or USB Flash memory drive 76 14 Printing photos from a came ra 87 Section V Software 15 Software and Network features 92 Section VI Appendixes A Safety and Legal 94 B Troubleshooting and Routine Maintenance 106 C Menu and Features 131 D Specifications 144 E Glossary 158 FIndex 162 Section I General Using the documentation Symbols and conventions used in the documentation Accessing the Software and Network Users Guide Viewing Documentation General Information c d e How to find Scanning i nstructions Viewing Documentation (For Macintosh)1 a b c d e How to find Scanning instructi ons Accessing Brother Support (For Windows)1 Control panel o verview 12/10 11:53 Res:Standar 12/10 11:53 Fax Res:Standard 45 810 9 7 6 Loading paper and other print media Loading paper and documents d e f g h i Loading envelopes and post cards About envelopes b a b c Removing small printouts from the machine Printable area Acceptable paper and other print media Recommended print media Handling and using print media Brother paper Paper capacity of the output paper tray cover Choosing the right print media Paper type and size for ea ch operation Paper weight, thickness and c apacity Loading documents Using the ADF Recommended environmen t Document Sizes Supporte d How to load documents a b c Scannable area On/Off key Turning the machine off a Turning the machine on General setup 3 Mode Timer a b Paper settings Paper Type a b Volume Settings 3 Automatic Daylight Savings Time a b LCD display LCD Contrast a b Security features TX Lock Setting and changing the TX Lock password Setting up the password b b c Turning TX Lock off a b Page Section II Fax Sending a Fax Entering Fax mode Faxing from the ADF b c Broadcasting (Black & White only) c d e Canceling a Broadcast in progress Additional sending operations Sending faxes using multiple settings c d Contrast c d Changing fax resolution To change the fax resolution for the next fax 5 c To change the default fax r esolution b c Sending in real time for the next fax only b c Overseas Mode c Delayed Batch Transmission b c Checking and canceling waiting jobs a c d Sending a fax manually c d e f Sending a fax at the end of a conversation a Receiving a Fax a b Using receive modes Fax only Fax/Tel Manual External TAD Receive mode settings Ring Delay a b F/T Ring Time (Fax/Tel mode only) a b Additional receiving operations Printing a reduced incoming fax d b c Telephone Services and External devices Telephone services Voice Mail Distinctive Ring What does your telephone company's Distinctive Ring do? What does Brother's Distinctive Ring do? Do you have Voice Mail? Before you choose the ring pattern to register a b c Turning off Distinctive Ring a b c d Printing Caller ID List a b c d Connecting an external TAD (telephone answering device) Connections a b c d e f a c Special line considerations Roll over telephone lines Two-line telephone sys tem a b c d Multi-line connec tions (PBX) External and extension telephones Connecting an external or extension telephone Using external and extension telephones Using extension tele phones: Using an external telephone (connected to the EXT. jack of the machine.) a c d Dialing and storing numbers How to Dial Manual dialing One Touch Dialing Speed Dialing Storing numbers Storing a pause Storing One Touch Dial numbers b c b c d f Changing One Touch or Speed Dial names or numbers b c d e f c d e Fax Forwarding b c Remote fax options (Black & White only) Paging b c Fax Storage b PC Fax Receive b c d Changing the destination PC Turning off Remote Fax Options b Changing Remote Fax Options Remote Retrieval Setting a Remote Access Code a b Using your Remote Access Code Remote Fax commands Retrieving fax messages a b c d e Changing your Fax Forwarding number a b c d e f Printing Reports Fax reports Transmission Verification Report a b Fax Journal (activity report) Reports How to print a report a b Polling Polling overview Polling receive Setup to receive polling b Polled transmit (Black & White only) Set up for polled transmit c e f g Page Page How to copy Entering Copy mode Making a single copy c Making copies Plain Letter 100% Normal 01 12 54 12 Copy keys Changing copy quality c d e a b d Enlarging or reducing the image copied c d e f g h c d e Page Page Page PhotoCapture Center Operations Printing from a memory card or USB Flash memory drive without a PC Scanning to a memory card or USB Flash memory drive without a PC Using PhotoCapture Center from your computer PhotoCapture Center: Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder structure Getting started 1 2 3 4 5 How to print from a memory card or USB Flash memory drive a b c d e f Printing Images a b k DPOF printing a b c PhotoCapture Center print settings Print quality a b Paper Options Paper Type a b c d Cropping a b Borderless printing a b Print Date c Scan to a memory card or USB Flash memory drive a Page Understanding the Error Messages 14 Printing photos directly from a PictBridge camera PictBridge requirements Setting your digi tal camera Printing photos from a camera Printing Images a b c DPOF printing 14 Printing photos directly from a digital camera (without PictBridge) Printing Images a b c Understanding the Error Messages Page Software and Network features a b c a Appendixes A Safety and Legal Choosing a location To use the machine safely Page Page Page Important safety instru ctions Page Page Federal Communications Commission (FCC ) Declaration of Conformity (USA only) Page Legal limitations for copying Trademarks B Troubleshooting If you are having difficulty with your machine Troubleshooting and Routine Maintenance Printing Printing (contin ued) Printing Received Faxes Telephone Line or Connections Printing (continued) Receiving Faxes Sending Faxes Telephone Line or Connection s (continued) Handling Incoming Calls Menu Setting Difficulties Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center Difficulties Scanning Difficulties (con tinued) Dial Tone a b Telephone line interference a b Network Difficulties Error and maintenance messages Page Page Page Transferring your faxes or Fax Journal report Transferring faxes to an other fax machine a b Transferring Fax Journal report to another fax machine a b Transferring faxes to yo ur PC a b c Document jam Document is jammed in the top of the ADF unit a b c Page d e f g h Routine maintenance Replacing the ink cart ridges Page f g Cleaning the outside of the machine a b c d e a b Cleaning the machine printer platen a b Cleaning the paper pick-up roller a b f c d e b c d e f Machine Information Checking the serial number a Packing and shipping the machine a b c d e g h j i C Menu keys On-screen programming Menu table a b c Page Menu Table Page Page Page Page Page Page Page Page Page Entering Text D General Specifications Page Print media Fax Page Copy Page Page Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) E Glossary Page Page Page Index F G H I J L M N Q R S T V W Page Visit us on the World Wide Web http://www.brother.com