
xvi
13Troubleshooting and routine maintenance ..................... 13-1
Troubleshooting................................... ...........................13-1
Error messages ........................................................13-1
Document jams......................................................... 13-5
Document is jammed in the top of the ADF unit......... 13-5
Document is jammed inside the ADF unit ............13-5
Printer jam or paper jam... ........................................13-6
Paper is jammed inside the paper tray .................13-6
Paper is jammed inside the machine.................... 13-7
If you are having difficulty with your machine ...........13-9
Setting Dial Tone detection..................................... 13-14
Compatibility........................... ................................ 13-14
How to improve print quality ......................................... 13-15
Cleaning the print head........................................... 13-15
Checking the print quality .......................................13-16
Checking the printing alignment .............................13-18
Checking the ink volume............................................... 13-19
Packing and shipping the machine...... .........................13-20
Routine maintenance.............................................. ......13-23
Cleaning the scanner.............................................. 13-23
Cleaning the machine printer platen................. ......13-24
Cleaning the Paper Pick-up Roller.......................... 13-25
Replacing the ink cartridges ...................................13-26
Uninstalling or installing the handset and handset
cradle.................................................................. 13-30
Uninstalling the handset and handset cradle...... 13-30
Installing the handset and handset cradle ..........13-31
AAppendix A ........................................................... ...............A-1
Telephone services.......................................................... A-1
BT Call Sign (For U.K. Only)...................................... A-1
To enable the machine to work with BT Call Sign
(Only with your external phone)......................... A-1
Advanced receiving operations........................................ A-2
Operation from extension telephones........................ A-2
Fax/Tel mode in the power save condition ................ A-3
For Fax/Tel mode only............................................... A-3
Using a cordless external handset............................. A-4
Changing the remote codes....................................... A-4
Connecting an external device to your machine..... ......... A-5
Connecting an external telephone.............. ............... A-5
Connecting an external telephone answering device
(TAD)............................................... ...................... A-6