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Brother MFC-J4310DW Help, Troubleshooting, Brother Status Monitor, Monitoring the machine’s status, Genuine Brother Supplies website, Visit the Genuine Supplies website

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Printing

Status Monitor

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The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of error messages such as paper empty, paper jam or ink replacement required.

You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing

Status Monitor located in /All Programs/Brother/MFC-XXXX on your computer.

There is also a link to the Genuine Brother Supplies website. Click the

Visit the Genuine Supplies website button for more information on Brother genuine supplies. Click the Troubleshooting button to access the troubleshooting website.

Error Messages

The ink level is low.

The ink cartridge is empty.

There is a problem with the ink cartridge.

NOTE

For more information about using the Status Monitor software, right-click the Brother Status Monitor icon and choose Help.

Monitoring the machine’s status

Once you start up your computer, the Brother Status Monitor icon appears on the tasktray.

The green icon indicates the machine is ready.

The yellow icon indicates a warning.

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Contents

Page Page Table of Contents ControlCenter4 Remote Setup (For MFC models) Brother PC-FAXSoftware (For MFC models) PhotoCapture Center™ Firewall settings (For Network users) Printing and Faxing ControlCenter2 Remote Setup & PhotoCapture Center™ USB cable scanning Network Scanning Index Printing ControlCenter4 Remote Setup (For MFC models) Brother PC-FAXSoftware (For MFC models) PhotoCapture Center™ 1 Printing http://solutions.brother.com Page Status Monitor located in /All Programs/Brother/MFC-XXXX on your computer Genuine Brother Supplies website Visit the Genuine Supplies website Troubleshooting Brother Status Monitor Popup on Error Popup on Error Exit Media Type Print Quality Paper Size Orientation 2-sided /Booklet 2Slow Drying Paper check box 3Print Quality drop-downlist 5Borderless check box 6Color Mode option 7Orientation option 20 Print Preview check box a Choose your settings for Media Type, Slow Drying Paper and Print Quality Print Preview Plain Paper Inkjet Paper  Fast Paper Size Tray2 User Defined Width To do borderless printing Color Mode Natural Vivid Orientation Copies Collate Reverse Order Multiple Page Page Order Border Line 2-sided /Booklet None 2-sided Paper Source (For MFC-J4610DW/J4710DW) Auto Select Tray1 Print Preview 1Page List Area 2 Preview Area 1Color / Grayscale option 2Color Settings button 3Ink Save Mode check box 4Scaling option 5Mirror Print check box Mirror Print is not available when choosing Transparencies as a Media Type Color Settings Advanced Color Enhancement (True2Life) Color Enhancement (True2Life) True2Life Color Density White Balance Brightness Ink Save Mode: Off Ink Save Mode: On Use Watermark Watermark Settings Select Watermark Transparent In Outline Text Custom Settings Title Use Text Use Bitmap File Watermark Style Title Header-FooterPrint ID Print Login User Name Other Print Options Change Data Transfer Mode Recommended Setting Improved Print Quality Improved Print Speed Advanced Color Settings Halftone Pattern Match Monitor Halftone Pattern Diffusion Advanced 2-sidedSettings 2-sided1 (Slower print speed) 2-sided2 (Slower print speed & less ink) Retrieve Printer’s Color Data Use Printer’s Color Data Retrieve Printer’s Color Data Start Printers and Faxes Page Print Profiles 2Delete Profile button 3Always show Print Profiles tab first check box 5Add Profile button Add Profile Name Delete Profile Delete Test Print Standard Cleaning All Black Color Support Brother Solutions Center Genuine Supplies Website Brother Solutions Center Genuine Supplies Website /All Programs/Reallusion/FaceFilter Studio/FaceFilter Studio /All Programs/Reallusion/FaceFilter Studio/FaceFilter Studio Help Starting FaceFilter Studio with your Brother machine turned on Continue Starting FaceFilter Studio when your Brother machine is turned off Detect Retry Cancel Printing an image Open Full Page Photo Print Setting Properties Smart Portrait Smart Portrait Brightness adjustment Print Expression List Select Expression Uninstalling FaceFilter Studio /All Programs/Reallusion/FaceFilter Studio/Uninstall FaceFilter Studio 2 Scanning f Check the Display scanner dialog box on the Scan or Get Photo panel Scan Scanner Setup 1Scan (Image Type) 2Resolution PreScan Pre-Scanningto crop a portion you want to scan Auto Crop 10.4 in. (10 mm) or greater 20.8 in. (20 mm) or greater (bottom) Guidelines for Auto Crop Auto Page Settings in the Scanner Setup dialog box Scan (Image Type) Web Black & White Gray (Error Diffusion) 256 Color  24bit Color Reduce Noise Auto Crop Brightness Business Card Custom Document Size Enter the Custom Document Size Name, Width and Height of the document Data Size WIA compliant TWAIN: TW-Brother 1Paper source 2Picture type 3Adjust the quality of the scanned picture 4Page size 5Preview Advanced Properties Flatbed Scanner Utility Programs Scanner Settings User Account Control Allow Click File, then Import from Camera or Scanner New Import 1Scanner 2Profile 3Source 4Paper size 5Color format Page Getting Started Guide /All Programs/Nuance PaperPort 12 on your computer Viewing items ImageView Open with Image View Organizing your items in folders Quick links to other applications New Link Tools Nuance™ PaperPort™ 12SE lets you convert image text into text you can edit Copy Text Items Uninstalling Nuance™ PaperPort™ 12SE (Windows® XP) Nuance PaperPort Change Remove Installing BookScan Enhancer and Whiteboard Enhancer Additional Applications c Click BookScan&Whiteboard Suite BookScan&Whiteboard Suite Help /All Programs/Reallusion/BookScan&Whiteboard Suite on your computer 3 ControlCenter4 Model ControlCenter4 Features for Home Mode users Device Settings 1Photo Capture button 2My CC4 Folder button 3Desktop button 4Print button Edit Opening the folder tree Printing images Layout Print Date Click (Start Printing) Attaching images to E-mail Opening images with an application b Click (Open with an Application) 5Open with an Application button For Save and Send E-mail For OCR Uncompressed Compressed Scan Size Remove Background Color Skip Blank Page (For MFC-J4710DW) Display Scanning Results (For MFC-J4710DW) (Scan) (Print) Start Printing (Open with an Application) Attaching the scanned data to E-mail Page 1Send Image File button 2Send Scanned Image button 3View Received PC-FAX button Sending an image file from your computer b Click Send Image File Click Send Scanned Image Click View Received PC-FAX View Remote Setup Address Book 3Device Scan Settings button 4BRAdmin button Select the Device Settings tab Configuring the Scan button settings Image tab File Type Set PDF Password Password File size OCR tab E-mailtab File tab Show Folder Page ControlCenter Help b Click ControlCenter Help Click Brother Solutions Center PC-Copy ControlCenter4 Features for Advanced Mode users Image 2Image button 4E-mail button Page How to change the default settings of each button Button settings Page 1Photo Print button 2Open PCC Folder button 3Copy from PCC button 4Copy to Application button Printing/Editing images Editing images (Save) Opening PCC folder (PCC: PhotoCapture Center™) Copying files from PCC folder Copy Folder b Click (Send Image File) (View Received PC-FAX) Page Page Page a Select the Device Settings tab Click (ControlCenter Help) Click (Brother Solutions Center) Creating a Custom tab a Click Configuration and then select Create custom tab Creating a Custom button Create custom button Page 4 Remote Setup (For MFC models) Import Brother PC-FAXSoftware (For MFC models) Dial Restriction All Clear Add Cover Page Redial Setting up user information Sending setup Sending Outside line access Include header Setting up a cover page Cover Page Setup Entering cover page information To From Select Address Book When Windows Contacts was chosen Brother Address Book PC-FAXSending, then PC-FAXAddress Book Setting up a member in the Address Book Address Book Member Setup Setting up a group for broadcasting Address Book Group Setup Group Name Available Names Add Exporting the Address Book Exporting the current Address Book If you choose vCard in a, Save as type: will be vCard (*.vcf) vCard Remote Setup Dial Data Importing to the Address Book Text Remote Setup Dial Data and go to e If you chose Text in a, Files of type: will be Text files {*.txt;*.csv} Before you use the Enabling the PC-FAXReceiving software on your machine (For MFC-J4510DW/J4710DW) (For MFC-J4310DW/J4410DW/J4610DW) Running the PC-FAXReceiving software on your computer Setting up your computer PC-Fax Rx Setup Save file to File Format .tif .pdf Play wave file when receiving FAX Configuring the Network PC-FAXReceiving Settings Specify your machine by address IP Address Specify your machine by name Node Name Viewing new PC-FAXmessages 6 PhotoCapture Center™ Page 7 Firewall settings (For Network users) 3In External Port number for this service: Enter “54925” 4In Internal Port number for this service: Enter “54925” UDP 3In External Port number for this service: Enter “54926” 4In Internal Port number for this service: Enter “54926” Windows Vista® users button, Control Panel, Network and Internet, Windows Firewall and click Change settings Windows Firewall General Exceptions e Click Add port 2In Port number: Enter “54925” g Click Add port 2In Port number: Enter “54926” File and Printer Sharing Windows® 7 users d Click New Rule Port Next Specific local ports Name: Finish Outbound Rules l Click New Rule Choose UDP and enter “54925” in the Specific remote ports. Click Next Choose UDP and enter “54926” in the Specific remote ports. Click Next Page Printing and Faxing ControlCenter2 Remote Setup & PhotoCapture Center™ 8 Printing and Faxing Status Monitor System Preferences Print & Fax Open Print Queue Utility Hide Status Monitor Quit Status Monitor Control Choosing page setup options Page Setup Format For Scale Presets Show Details Save Current Settings as Preset US Letter Borderless Tabloid Borderless 2-sidedPrinting Choose Long-Edgebinding or Short-Edgebinding in Two-Sided Choosing printing options Print Settings Page Fast Layout To choose Reverse Page Orientation or Flip horizontally, select Layout Reverse Page Orientation Flip horizontally •Flip horizontally is shown as Mirror Print in the Advanced menu Advanced settings Other Print Options settings You can choose the Paper Thickness and Bi-DirectionalPrinting settings  Paper Thickness You can choose Paper Thickness from Regular, Thick and Envelope Bi-DirectionalPrinting When Bi-DirectionalPrinting speeds. When unchecked, the slower printing speeds ColorSync Color Matching Advanced Color Settings Color Enhancement Diffusion  Dither Page Page Send Fax Facsimile Output Input Fax Number Destination Fax Numbers 9 Scanning Scanning an image into your computer Scanning a whole page Resolution Scan Type Scanning Area Scanning a 2-sideddocument (For MFC-J4710DW) b Check 2-sidedScanning and choose Long-edgebinding or Short-edgebinding Settings in the Scanner window 24bit Color Width: Height: Adjusting the Image  Contrast Reduce Noise Image Capture DEVICES SHARED Show Mode Detect Separate Items Detect Enclosing Box Scan To Scan Mode Kind Format Combine into single document Image Correction Choosing your machine from Print & Fax or Print & Scan Page Features System requirements for Presto! PageManager Technical support For USA For Canada Germany France Italy Spain Other countries 10 ControlCenter2 Uncheck Start ControlCenter on computer startup Macintosh HD Applications File Device Button SCAN Software Button For Image, E-mailand File Image (example: Apple Preview) (Image) Show Scanner Interface Long-edge binding Short-edge Target Application OCR (word processing application) E-mail (E-mail) Page File File Name Show Save As window check box Changing the default settings of a button (Image) Ctrl Page Scan to Image Scan to OCR Scan to E-mail Scan to File User-definedbutton Scan to Image/OCR/E-mail/File General tab Name for Custom Scan Action Choose the Target Application, File Type, Resolution, Scan Type, Document Size Show Save As window Page Copy1 Copy4 Copy Name for Copy Copy Ratio Page Ink Level Remote Setup (For MFC models) Address Book (For MFC models) Ink Level 11 Remote Setup & PhotoCapture Center™ Page For USB cable users Trash For network users Page USB cable scanning Network Scanning 12 USB cable scanning Scan to E-mail For MFC-J4510DW/J4710DW For MFC-J4310DW/J4410DW/J4610DW Page Page Page Page Page Page Scan to Media Auto Crop (For MFC-J4510DW/J4710DW) Guidelines for Auto Crop Page How to set a new default for Scan to Media Setting the new default (For MFC-J4510DW/J4710DW) Factory reset (For MFC-J4510DW/J4710DW) Setting the new default (For MFC-J4310DW/J4410DW/J4610DW) Factory reset (For MFC-J4310DW/J4410DW/J4610DW) 13 Network Scanning button, All Programs, Brother, MFC-XXXX, Scanner Settings, then Scanners and Cameras Network Setting Scan To Button Display Name Pin number Retype Pin number Configuring network scanning for Macintosh PIN number Retype PIN number Scan to E-mail(PC) For MFC-J4310DW/J4410DW/J4610DW a Load your document Scan to E-mailServer (For MFC models) Page Setting new default settings for Scan to E-mailServer Factory Reset (For MFC-J4310DW/J4410DW/J4610DW) For MFC-J4510DW/J4710DW Page Page Page Page Page Page Scan to FTP Scan to FTP/Network Scan to FTP/Network Profile Configuring the FTP Default Settings Passive Mode a Choose FTP in Scan to FTP/Network from the Scan tab. Click Submit Color 100 dpi Color 200 dpi JPEG Submit Scan to FTP using FTP Server Profiles Scan to Network (Windows®) Configuring the Scan to Network Default Settings Choose Network in Scan to FTP/Network from the Scan tab. Click Submit Date&Time Username Use PIN for Authentication PIN Code Auto Daylight Page Page Network button, Control Panel, Network and Internet, and then View network computers and devices Page Page Configuring settings for scanning Scan Profiles Click Set as Default Edit Default Profile Save Profile Page A Index Visit us on the World Wide Web http://www.brother.com