43

Problem

Solution

 

Introduction

 

 

 

• The label gets

• Is the cutter blade getting dull (blunt)?

 

Does the cutter error occur frequently?

 

 

jammed

Replace the cutter unit. For details, see "Replacing the cutter unit"

 

 

around the

on page 38.

 

 

cutter unit

• Have foreign objects or dust got onto the roller?

 

STEP

• The label is

Clean the roller using the cleaning sheet. For details, see "Roller

 

not ejected

maintenance" on page 36.

 

1

properly after

• Is the label outlet stained?

 

 

printing

Remove stains from the label outlet. For details, see "Label outlet

 

 

 

maintenance" on page 37.

 

printer

 

 

 

 

 

 

 

• The icon of

• Is Microsoft® Outlook® running?

 

the

P-touchAdd-In

Have you selected Microsoft® Word as your email editor?

 

is not

Due to limitations of the program, the Add-In of Microsoft® Word® is

 

using

displayed®on

unable to be used with above settings. Quit Microsoft® Outlook®,

 

Microsoft

and restart Microsoft® Word.

 

Before

Word

 

 

 

 

 

Error messages (what they mean)

Error message

Cause

Solution

 

 

 

System Error

A system error has occurred.

Contact your service representative.

No.*!

 

 

Please Close

The DK Roll cover is open.

Close the DK Roll cover and

Cover!

 

repeat the operation.

 

The cutter is not located at the

Turn off the printer, wait 30

 

home position.

seconds and then turn the printer

Cutter Error!

 

on again.

 

If the problem cannot be

 

 

 

 

corrected, contact your service

 

 

representative.

Paper Cannot

The DK Roll is misfeeding or has

Set the DK Roll properly again. If

run out.

the DK Tape has run out, fit a

be Fed!

 

new roll.

 

 

 

 

 

Roll End!

The DK roll has run out.

Set a new DK Label Roll.

 

 

 

Please Insert

Printing or cutting is operated

Set the DK Roll.

Label Roll!

without setting DK Roll.

 

 

The printing is being operated

Make sure you have set the

Please Insert

without setting DK Roll or without

correct size DK Roll for the

*****!

setting the DK Roll of the correct

template or label layout you are

 

size.

trying to print.

Please Insert

List Print is applicable for 62 mm

Set 62 mm DK Tape.

62mm!

continuous length roll.