Chapter 7

Problem

Solution

The indicators show that error 1 has

If the error still occurs, check for the following:

occurred. (continued)

Tape exceeding 39.37" (1 m) or incompatible files cannot

 

 

be printed.

 

When sending a template as a BLF file, an error is indicated

 

if the model name in the file is different.

 

When printing a template, an error is indicated if the

 

specified template does not exist.

 

An error is indicated if the search of a template with a linked

 

database fails.

 

An error is indicated if data is transferred, causing the

 

capacity of the user storage area to be exceeded.

 

In these cases, turn off the printer, and then turn it on again.

 

If the error still occurs, contact Brother Customer Service.

 

 

The indicators show that error 2 has

Has a device been connected that is not supported by the

occurred.

USB host port?

 

An overcurrent was detected by the USB host port, or the

 

connection of an unsupported device was detected. Turn

 

off the printer, and then check the connected device.

 

If a USB hub is connected, the printer will automatically turn

 

off after a certain length of time has passed.

 

Is the printer in mass storage mode?

 

An error is indicated if the file system becomes corrupted or

 

a file is copied while a mass storage file is being processed.

 

Turn off the printer.

 

Does the rechargeable battery have a low charge? (when

 

using the optional rechargeable Li-ion battery).

 

Use the AC adapter.

 

Has the rechargeable battery failed to recharge? (when

 

using the optional rechargeable Li-ion battery).

 

If the battery has not been recharged after a certain length

 

of time, recharging has failed. Use the AC adapter.

 

Has the wireless LAN or Bluetooth connection been

 

interrupted? (when using the optional WLAN or Bluetooth

 

interfaces).

 

The wireless LAN or Bluetooth connection established

 

while the printer is on was interrupted. Turn off the printer,

 

check that the slide switch for the WLAN interface or

 

Bluetooth interface has been turned on, and then turn the

 

printer on again.

 

 

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